HQS Supervisor (Los Angeles)

HQS Supervisor

Location : Los Angeles, CA

Salary : $68,640 per year, exempt

Organization Overview : Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective : We're seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary : The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.

Position Summary : The HQS Supervisor will supervise a new team of HQS Specialists (HQSS) and Senior HQS Housing Specialist (Sr. HQSS) and report to the HQS Manager. The HQS Supervisor will provide guidance and direction with the development and implementation of inspection standards and HQS training across FHSP. In collaboration with the HQS Manager, s / he / they will identify, monitor, and refine HQS goals for all the FHSP.

The HQS Supervisor will oversee the inspections of units in the FHSP Portfolio conducted by HQS Specialists in accordance with HUD's Housing Quality Standards, state and local codes and standards adopted by Brilliant Corners. The HQS Supervisor will track HQS outcomes to ensure that tenants reside in livable housing conditions, property providers are in compliance with HQS protocols and identify training needs and workflows that need to be optimized. The HQS Supervisor will provide insight into the status of the development of HQS within the FHSP and will collaborate and strategize with FHSP leadership around HQS objectives for their teams. The HQS Supervisor will work with the HQS Manager to optimize the HQS process and create streamline procedures and strategies that support the continued development and success of HQS within the FHSP. S / he / they will also work closely with the HQS Manager to identify professional development needs related to HQS for their team.

Position Responsibilities :

Leadership & Team Supervision

• Supervise HQS Specialists and Senior HQS Housing Specialist by setting performance benchmarks, fostering leadership, and ensuring inspection best practices.
• Assess team skills to identify growth opportunities and collaborate with the HQS Manager to plan and coordinate training initiatives.
• Assist with HQS-related emergencies during business hours and after-hours.

Operations & Compliance

Stakeholder Engagement & Communication

Training & Development

Data, Reporting & Strategic Planning

Other Duties