Senior Wireless Network Infrastructure Specialist

WSP
San Antonio, TX, US
$69.6K-$157K a year
Full-time

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Senior Wireless Network Infrastructure Specialist

Who We Are

At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking to grow our teams with people who are ready to collaborate in building communities and expanding our skylines.

To do this, we hire candidates of all experiences, skillsets, backgrounds and walks of life. We actively foster a work environment and culture where inclusion and diversity is part of our fundamental structure.

This is delivered behaviorally, through our policies, trainings, local partnerships with professional diverse organizations, internal networks and most importantly with the support and sponsorship of our leaders who help drive our commitment to an inclusive, diverse, welcoming and equitable work environment.

Anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide.

WSPs vast global network is today comprised of over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users.

POSITION SUMMARY

To ensure the efficient operation of WSPs internal Network services, we are seeking a talented and experienced Senior Wireless Network Infrastructure Specialist.

This role will report to theGlobal Manager of Network Infrastructure.

As Senior Wireless Network Infrastructure Specialist your primary focus will be tomaintain the integrity of the deployed wireless network asset data, document how it is deployed, proactively evaluate how it is operating, and develop plans to optimizethe environment.

MAIN RESPONSIBILITIES

Working on highly complex matters and assignments of large scope, impact, and importance.

Working with professionals and management to identify opportunities for improvements in people, processes, and technology.

Leading team members on the development of methods, techniques, and various analytical approaches.

Guiding team members to solve significant problems / issues.

Proactive management and performance of service suppliers and / or manufacturer activities to align with expected service levels.

Establishing & maintainingstandards, processes & procedures relating to the operation of all aspects of the services.

Remaining current in the knowledge and use of technology to provide recommendations for improving the consistency and cost effectiveness of the services.

Ensuring that appropriate documentationis available andaccurate.

Develop, monitor, and manage metrics and KPIs to proactively assess infrastructure performance and capacity.

Creating, executing, and managing repeatable routines that proactively identify improvements.

Conducting regular scheduled capacity planning / management activities.

Developing and implementing plans to proactively remediate identified performance, health, or capacity issues.

Auditing for standards compliance.

Supporting activities for IT regulations and compliance.

Enhancing and enforcing service transition processes that protect the stability of network operations.

Planning for the execution of business continuitytesting, reporting, and gap resolution.

Supporting problem management to resolve recurring issues.

Support the IT budget process by providing input and direction as it relates to infrastructure and services.

Manage the lifecycle of infrastructure hardware components, software, licenses, and support subscriptions.

Own & maintain the integrity of the network asset data across all IT platforms.

Evaluating and improving the effectiveness of operational monitoring.

ACADEMIC AND EXPERIENCE REQUIREMENTS

The ideal candidate would meet all, or most of the below criteria :

Bachelor’s degree in information technology, Computer Science, Engineering, or related field.

At least 6-8 years relevant and practical experience in a Network operations role.

Extensive in-depth knowledge of Network services and infrastructurewith emphasis on Wireless networking.

Vendor certifications not a requirement, proven practical experience preferred.

Experience working in large / global enterprise IT with multiple distributed branch / campus sites.

Experience of working within ITIL aligned Service Management organisation.

Practical experience in managing large, complex, multi-vendor networks.

Deep understanding and practical experience in managing, maintaining, and optimizinglarge scale enterprise wireless networksthat utilise :

Cisco wireless access points and controllers.

Cisco Identify Services Engine

Cisco DNA

Comprehensive theoretical and practical knowledge of 802.1x, RADIUS, EAP-TLS, and WLAN standards.

RF Design, RF Survey / Engineering and RF troubleshooting skills.

Experience with Airmagnet, Ekahau or other site survey software.

Expertise in troubleshooting WiFi connectivity and performance issues using WLAN controllers, over-the-air packet capture analysis and spectrum analysers.

Experience in managing networks that encompass the following technologies is also advantageous :

Software-Defined-WAN (preferably Aruba / Silver Peak)

Cloud Networking (preferably Microsoft Azure)

Cloud-based Internet Security (preferably Zscaler Internet Access)

Unified Communications (preferably Microsoft Teams)

Remote Access Solutions (preferably Zscaler Private Access & Cisco AnyConnect)

Multi-vendor LAN switching (preferably Cisco and Aruba)

Next Generation Perimeter firewall technologies (preferably Palo Alto)

Application Delivery Controllers & Load Balancing (preferably F5 Networks)

Experience in Network Automation and DevOps practices is highly desirable.

SKILLS / COMPETENCIES / OTHER REQUIREMENTS

Excellent written and spoken English.

Excellent interpersonal and communication skills, able to interact with all layers of management.

Ability to work with minimal supervisionandlittle to no instructions.

Strong leadership and coaching skills.

Strong organizational and project management skills, with excellent documentation abilities.

Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identifiedproblems.

Demonstrated experience in understanding anddemonstrating compliance with information security requirements.

Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.

WSP Benefits

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career.

These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave;

paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and / or attendance at naturalization proceedings.

Compensation :

Expected Salary (all locations) : $69,600 - $157,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.

WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and / or federal law.

Expected Salary (Colorado only) : $69,600 - $157,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and / or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location.

WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and / or federal law.

Additional Requirements

  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
  • 28 days ago
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