Manager, Compliance Program Governance

Compliance Governance & Operations Manager

We are seeking a highly motivated compliance professional to join our global Compliance Strategy and Operations team. In this role you will be responsible for designing, scaling, building, implementing, and maintaining an adaptive and mature Risk Compliance Management program. You will empower first-line risk owners and compliance oversight functions to build and maintain mature compliance programs. You will be responsible for identifying potential compliance risks and working with relevant teams to develop mitigation strategies. Must have a strong background in drafting compliance frameworks, policies, standards, and procedures as you will play a critical role in creating a well-documented scalable, sustainable, and repeatable global compliance framework. You will oversee and manage the global compliance governance document inventory. In this role you will also lead the development and execution of the strategic annual compliance plan. Must be able to work well in a team dynamic to ensure the seamless execution of complex, high-impact projects. Must have strong communication, organization, and leadership skills and the ability to work in a fast-paced environment. Demonstrated experience in risk management, risk compliance self-assessment, program effectiveness assessment, and control design effectiveness assessment also desired.

Key Responsibilities :

• Support the global Compliance Program in defining and achieving departmental objectives :
• Design operational risk management plans and the annual compliance strategic plan
• Develop document retention solutions
• Create and maintain inventories, libraries, and archival systems
• Improve and scale compliance management routines, workflows, and processes to simplify, streamline and create efficiencies
• Liaise with risk, compliance, ERM / ORM, legal, and audit partners as required
• Drive and support the implementation of enterprise-wide transformation projects
• Perform staffing skills assessments and determine departmental resource gaps
• Develop and maintain a Roles and Responsibilities matrix
• Take ownership of Compliance Governance Documentation :
• Reviewing, editing, drafting, and maintaining relevant policies and procedures
• Ensure governance documents align with regulatory expectations, internal standards, industry best practices, and enterprise risk appetite
• Lead the development of a structured approach to policy management to ensure clarity and consistency
• Take ownership of the policy on policy, by designing a policy development framework, approval process, implementation and communication strategy, enforcement and monitoring, review and update management routines, style guide, templates
• Manage the global Compliance Online Document Inventory, manage the upload process, perform health checks, and provide data driven reports monthly
• Drafting Procedures that define clear accountability, ownership, roles, and responsibilities and include processes that are sustainable, scalable, and repeatable
• Leverage the results and output from Risk Control Self-Assessments and Program Effectiveness Assessments to facilitate update process of impacted governance documents
• Ensure the updating of relevant governance documentation adequately reflects evolving legal, regulatory, and industry best practices
• Lead and draft responses to inquiries from regulators and respond to internal audit findings
• Develop and use metrics (KRIs / KPIs) to oversee and measure first-line performance and the consistent implementation of compliance standards, must have a deep understanding of Risk Control Self-Assessment, Control Effectiveness Assessment, Program Effectiveness Assessment methodologies and GRC tools
• Strong Project management skills to ensure timelines and deadlines are met
• Independently handle projects, work without direct oversight or intervention, manage competing priorities, and communicate effectively with internal audiences
• The ability to work in a team environment
• Performs other duties and responsibilities as assigned

The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.

Depth & Scope :

Education & Experience :

Preferred Skills :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.