A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Job Specific
- Answers telephone in a prompt and courteous manner
- Monitors and responds to dispatch radio
- Dispatches guest / Telecom / supervisor calls to appropriate parties
- Maintains, on a daily basis, all Housekeeping logs
- Maintains sign-in and sign-out sheets
- Reconciles boards and keys at end of shift
- Tracks and adjusts time log for payroll
- Maintains count of daily hours for all Housekeeping personnel
- Completes attendance report on late or absent employees
- Continually communicates with Front Office and Floor Managers to verify status of all guest rooms
- Inputs computer to maintain accurate and up-to-date room status information
- Performs all duties in a timely and professional manner
- Other duties as assigned
General
Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and / or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsLoews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.