Sr. Business Analyst ERP
2. Strong experience with leadership, business insight, problem solving, and critical thinking
3. Advanced level knowledge of Microsoft Office Suite with emphasis on Excel
Ensures successful integration of ERP solution into an organization
o Understand business needs
o Optimize business processes and enhance overall efficiencies
Requirements gathering
o Works with stakeholders, users, managers, executives
o Conduct interviews, workshops
Business process analysis
o Analyze processes to align with functionalities provided by the EPR system
o Analyze software / hardware solutions to align with business requirements and Global design
o Identifies inefficiencies, bottlenecks and areas for improvement
Gap Analysis
o Determine mitigation strategy for gaps (customization, workaround, process change, ect...)
Documentation
o Creates detailed documentation
Requirements
Flow charts
Use cases
User stories
Solution Design
o Collaborates with technical team and functional experts to design the ERP solution
o Translate business requirements into system configurations, workflows and data structures
o Ensures enterprise alignment with system solutions
Testing and Validation
o Develop test plans, test cases to validate
o Leads tests with users for acceptance
o Identify and mitigate issues
Change Management
o Provides training and support
o Work closely with stakeholders to ensure smooth adoption and transition to a new system
Ongoing Enterprise support and consultation
o Continued support with troubleshooting, analysis and training
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