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Management Analyst 4
Management Analyst 4Washington State ESD • Seattle, WA, US
Management Analyst 4

Management Analyst 4

Washington State ESD • Seattle, WA, US
1 day ago
Job type
  • Full-time
Job description

Overview

Are you energized by using research, analysis, and skilled planning to solve complex problems and provide knowledge-based advice? Are you able to guide others, foster collaboration, and help teams stay focused and organized to meet shared goals? If this sounds like you, the Management Analyst 4 role in the Information Services Division (ISD) at DRS may be the perfect fit.

This recruitment will remain open until filled. Applicants who apply by 8 : 00 am (PST) on Monday, October 6, will get first consideration. The hiring manager reserves the right to make a hiring decision at any time during the recruitment process.

The Opportunity :

We are looking for an experienced Management Analyst who uses research, analysis, planning, and project management to provide leadership, expert advice and consultation, and facilitate information sharing with internal and external stakeholders.

In this position, you will serve as a consultant to the DRS IT Services, Portfolio and Planning Manager in implementing new applications, processes, and procedures to update and improve how ISD assesses and manages business demands for IT services. You will also lead ISD compliance efforts to ensure state and federal requirements are satisfied accurately and on-time. You will lead assigned projects and the coordination and completion of performance management activities for the division.

Responsibilities :

  • Analyzing and making recommendations to the IT Services, Portfolio and Planning Manager for improvements to the IT Business Demand Management processes.
  • Coordinating with the IT Services, Portfolio and Planning Manager in developing and organizing the ISD quarterly roadmap.
  • Developing communications to ensure transparency of ISD work to the organization, including how the work being accomplished and meets agency and divisional strategies and goals.
  • Continually monitoring and evaluating processes for improvement opportunities.
  • Leading the audit process with internal and external entities to determine agency audit requirements and liaising between external entities and the agency to ensure required documentation is provided, questions are answered, and changes are documented for future compliance efforts.
  • Leading the coordination and completion of performance management activities for the division.
  • Conducting in-depth analysis and evaluation of data and its impact on established divisional and agency KPIs.
  • Managing assigned projects for the Information Systems Department working with diverse groups of team members, agency leaders, customers and external organizations.

Work Location and Telework : Dependent on the nature of the projects and tasks assigned, you may perform duties from a remote work location multiple days during an average week, at the discretion of the Appointing Authority and with a telework agreement in place. The ability to work remotely is dependent on the nature of the tasks and projects and the presence of a remote work environment that is safe with reliable connectivity. You must live within a reasonable commuting distance (less than 50 straight-line miles) to the DRS building in Tumwater, WA, and must be willing and able to adjust your telework schedule to complete work assignments, attend mandatory meetings, trainings, etc., at the DRS facility.

Qualifications (required) : Experience can be gained through various combinations of professional or relevant lived experience, including volunteer or other personal experience. Experience may be concurrent.

  • Proven experience conducting research and analysis of statistical data and trends. Typically at least five (5) years of professional experience. An Associate's or Bachelor's degree in mathematics, statistics, information technology or closely allied field may substitute for up to two (2) years of experience.
  • Demonstrated experience leading business projects, to include utilizing business analysis tools and methodologies to elicit and develop requirements. Typically at least three (3) years of professional experience.
  • Experience with process improvement principles and methodologies (Lean Six Sigma Green Belt certification highly desired).
  • Experience managing change, facilitating collaboration and leading teams;
  • Experience researching and analyzing state and agency laws, policies, standards and regulations to draft required technology and business governance;
  • Demonstrated advanced-level proficiency with Microsoft Productivity Suite and SharePoint (version 2013 or newer);
  • Demonstrated proficiency in the following competency areas : Customer Focus, Analysis, Communication, Consultation, Problem Solving, Results Orientation / Initiative, Judgment, and Commitment to Diversity.
  • Competencies :

  • Customer Focus : Dedicated to meeting the expectations and requirements of customers. Delivers high quality services and products. Establishes and maintains effective customer relationships. Committed to continuous improvement and always acts with the customer in mind.
  • Analysis : Studies and reviews documents closely; identifies irrelevant information and knows when additional data is needed. Uses data to assess issues, evaluate options, and form conclusions.
  • Communication : Effectively conveys information in writing and speaking, adapting language to the audience. Sees communication as vital to high performing teams.
  • Consultation : Uses expertise and partnering to help customers identify, evaluate, and resolve complex issues. Demonstrates initiative in partnering to achieve outcomes.
  • Problem Solving : Analyzes problems to identify root causes, evaluates options, and develops timely solutions considering risks and resources.
  • Results Orientation / Initiative : Focuses on outcomes, takes responsibility, and plans for upcoming problems or opportunities.
  • Judgment : Balances data, experience, and context to make informed decisions.
  • Commitment to Diversity : Recognizes and supports diversity, equity, and inclusion.
  • How to Apply :

  • To be considered, attach the following to your online application : cover letter and chronological resume; complete all sections and supplemental questions. Applications without required attachments will not be accepted.
  • A cover letter describing how your knowledge, skills and abilities align with the job duties and qualifications.
  • Be sure to complete all online application fields; do not use "see resume / attachment" as a substitute for filled fields.
  • References, Background Checks, and Work Authorization :

  • Professional reference from your current or most recent supervisor if you are the preferred candidate.
  • We may review your personnel file as part of the selection process.
  • Background check including criminal record review required for job offers.
  • Candidates must have work authorization that does not require sponsorship for a visa now or in the future. DRS complies with I-9 requirements. We do not use E-Verify; STEM OPT may not be available. Eligible groups include those authorized to work in the U.S. by federal law.
  • Why Work for DRS?

    DRS administers eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program for over 930,000 current and former public employees in Washington. We serve a diverse group including firefighters, teachers, state and local government employees, and public safety officers. We are dedicated to providing information, tools, expertise and services to ensure retirement benefits earned in public service. We foster a diverse and inclusive environment with coaching, mentoring, resources, and support for team members.

    Benefits and Perks : DRS offers a generous package including health, dental and vision coverage, participation in the Deferred Compensation Program, and potential student loan forgiveness. Perks include flexible work schedules, Infants at Work, tuition reimbursement, professional growth opportunities, LinkedIn Learning, safety and wellness commitments, community involvement, Commute Trip Reduction, and complimentary parking with EV chargers.

    Veteran's Preference : Applicants claiming Veteran's Preference should attach DD214 or equivalent documentation. See the Veterans Preference guidance for eligibility.

    EOE Statement : The Washington State Department of Retirement Systems is an equal opportunity employer committed to diversity, equity and inclusion. We do not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, veteran status, or disability. For assistance with the online application or recruitment questions, contact Human Resources at drs.recruitment@drs.wa.gov or (360) 664-7309. TTY users may contact Relay at 711. Come join the DRS team!

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