Technical Communicator

We are seeking a customer-focused candidate for a new role, Technical Communicator, at our Anchorage, Alaska branch.

Additional duties include, but are not limited to :

Generate failure analysis reports.

Work directly with our customers and Caterpillar to generate a thorough failure analysis report. Communicate details of findings through regular communication with customers.

Focus will be on engines, transmissions, torque converters, differentials, final drives, transfer gears, pump drives and hydraulic cylinders.

Responsible for assisting in nondestructive testing of components and training our technicians in proper use of nondestructive test tooling.

Interpret and explain Cat component assembly information and specifications.

Update Quality Control checklists for specific components.

Interpret oil sample results and investigate causes for monitor or action required sample results.

Install & operate Cat Diagnostic Tooling & analyze results.

Essential Qualifications & Experience Needed :

Diesel vocational certification or equivalent.

Vast knowledge of components to include engines, transmission, torque converters, differentials and final drives.

5+ years’ experience in rebuilding components is preferred.

Familiarity with nondestructive test tooling and processes.

Ability to handle working in a fast-paced, stressful work environment.

Must be able to communicate effectively with customers and co-workers.

Willingness to travel as needed to present failure reports.

Strong Microsoft Outlook, Power Point, Word and Excel experience.

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska.

Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, and SITECH, representing Caterpillar, and other manufacturers.

A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Salary range from 49.23 per hour, offered based on skills and experience.

We offer a competitive benefits package that includes salary, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match.

To apply for this unique position, please go to our web site at www.ncmachinery.com.

Harnish Group Inc. and its Member Companies are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.