Talent.com
No longer accepting applications
Healthcare Call Center Agent

Healthcare Call Center Agent

US Tech SolutionsIrving, TX, US
3 days ago
Job type
  • Temporary
Job description

Job Description

Job Role : Healthcare Call Center Agent

Location : Irving, TX – Remote Work

Duration : 3+ months Contract (Contract to Hire / Possible of Extension)

Job Description : Responsibilities :

We are seeking a talented individual for Call Center Agent who is responsible for answering inbound calls and providing excellent customer service to callers. As a call rep, processing incoming documents between calls is an essential function.

Essential Responsibilities :

  • Answer incoming phone lines
  • Follow guidelines dictated in quality program for each call.
  • Ensure security procedures are met in every interaction
  • Utilize DE & all applicable systems to procure the program details needed to answer the caller’s questions in accordance with program guidelines
  • Ensure correct information is communicated in each interaction.
  • Maintain call talk times while applying all file facts
  • Performs other functions as assigned
  • Processing files.
  • Follow processing guidelines

Knowledge, Skills and Abilities :

  • Ability to demonstrate customer service skills.
  • Ability to use and decipher file details
  • Ability to use de-escalation techniques on calls
  • Ability to pay attention to detail while on calls or processing files.
  • Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.
  • Ability to demonstrate good keyboard skills.
  • Ability to maintain patient confidentiality.
  • Ability to work independently, under pressure and within restricted timeframes.
  • Ability to adapt and thrive in a changing environment.
  • Ability to manage time effectively.
  • Ability to demonstrate a strong knowledge of customer service principles and practices.

    • Work Conditions and Physical Demands :

  • Primarily sedentary work in a general office environment.
  • Ability to communicate and exchange information
  • Ability to comprehend and interpret documents and data
  • Requires manual dexterity to use computer, telephone and double monitors
  • May be required to work extended hours based on special business needs.

    • Education :

  • High School Diploma or GED required

    • Experience :

  • Minimum Work Experience
  • 2+ years of call center experience
  • Must have at least 2 years consecutive with one employer Demonstrate customer service skills is required
  • Able to function between two departments incoming calls

    • About US Tech Solutions :

    US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

    US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Recruiter Details : Name : Manisha Das

    Email : manisha.das@ustechsolutionsinc.com

    Internal Id : 25-53294

    Create a job alert for this search

    Call Center Agent • Irving, TX, US

    Related jobs
    • Promoted
    Call Center Agent (Mexico)

    Call Center Agent (Mexico)

    24 Hours GroupDallas, TX, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 18 days ago
    Call Center Agent

    Call Center Agent

    Hustle Notice BizDallas, TX, US
    Full-time
    Quick Apply
    We are seeking a dynamic and highly motivated Call Center Agent to join our growing team.As a Call Center Agent, you will play a crucial role in establishing and maintaining excellent customer rela...Show moreLast updated: 30+ days ago
    • Promoted
    Field RN Care Coordinator - Nursing Facilities - Ellis & Johnson Counties, TX

    Field RN Care Coordinator - Nursing Facilities - Ellis & Johnson Counties, TX

    UnitedHealthcareEnnis, Texas, US
    Full-time
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...Show moreLast updated: 30+ days ago
    🤝 Life and Health Insurance Agent 🤝

    🤝 Life and Health Insurance Agent 🤝

    GIA Legacy PlanningCarrollton, Texas, US
    Full-time +1
    Quick Apply
    Remote Position / Work from Home .Uncapped Commission-Based | Full-Time | Part-Time.Here, we believe in more than just policies — we believe in building trust, relationships, and securing futures.We ...Show moreLast updated: 30+ days ago
    • Promoted
    Healthcare Call Center Agent

    Healthcare Call Center Agent

    US Tech SolutionsIrving, TX, US
    Temporary
    Job Role : Healthcare Call Center Agent.Location : Irving, TX – Remote Work.Duration : 3+ months Contract (Contract to Hire / Possible of Extension). We are seeking a talented individual for Call Center...Show moreLast updated: 3 days ago
    • Promoted
    Call Center Agent (Argentina)

    Call Center Agent (Argentina)

    24 Hours GroupDallas, TX, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 18 days ago
    • Promoted
    Travel Occupational Therapist - $2,240 per week

    Travel Occupational Therapist - $2,240 per week

    SkyBridge Healthcare TherapyEnnis, TX, United States
    Full-time
    SkyBridge Healthcare Therapy is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements. SkyBridge Healthcare is actively seeking a dedicated and comp...Show moreLast updated: 2 days ago
    • Promoted
    Hurricane Relief Call Center Representative

    Hurricane Relief Call Center Representative

    MCIFort Worth, TX, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 17 days ago
    • Promoted
    Bilingual Medical Call Center Rep

    Bilingual Medical Call Center Rep

    CornerStone StaffingFort Worth, TX, US
    Full-time +1
    Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth?. PRN, Monday – Friday between 8 : 00 A...Show moreLast updated: 23 days ago
    • Promoted
    Call Center Agent (Colombia)

    Call Center Agent (Colombia)

    24 Hours GroupDallas, TX, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 18 days ago
    • Promoted
    Disaster Relief Call Center Representative

    Disaster Relief Call Center Representative

    MCIFort Worth, TX, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 17 days ago
    • Promoted
    Call Center Agent (Panama)

    Call Center Agent (Panama)

    24 Hours GroupDallas, TX, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 18 days ago
    • Promoted
    Hospitalist

    Hospitalist

    Global Medical StaffingEnnis, Texas, US
    Full-time
    Hospitalist physician employment in Texas : Global Medical Staffing - To get this new adventure started, pick up the phone and call Global Medical Staffing today. Scheduled clinical hours plus call....Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Agent (Dominican Republic)

    Call Center Agent (Dominican Republic)

    24 Hours GroupFort Worth, TX, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 18 days ago
    • Promoted
    Travel Occupational Therapist - $2,002 per week

    Travel Occupational Therapist - $2,002 per week

    First Connect HealthEnnis, TX, United States
    Full-time
    First Connect Health is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements. OT position open for 13 week contract.Less than an year of experience...Show moreLast updated: 3 days ago
    • Promoted
    Travel Occupational Therapist - $2,144 per week

    Travel Occupational Therapist - $2,144 per week

    First Connect HealthEnnis, TX, United States
    Full-time
    First Connect Health is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements. First Connect Health Job ID #25-284185.Pay package is based on 8 hour...Show moreLast updated: 3 days ago
    • Promoted
    Call Center Agent (Georgia)

    Call Center Agent (Georgia)

    24 Hours GroupDallas, TX, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 17 days ago
    • Promoted
    Service Center Agent

    Service Center Agent

    Fort Worth StaffingFort Worth, TX, US
    Full-time
    The Service Center Agent supports the day-to-day operations, systems, and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by a...Show moreLast updated: 18 days ago