Salary : Depends on Qualifications
Location : Ontario, Canada
Job Type : Full-Time
Remote Employment : Remote Optional
Job Number : 00695
Department : QA
Division : TMS
Opening Date : 10 / 14 / 2025
About
This is a remote role from anywhere in the US and Canada.
NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.
NEOGOV is one of the top 50 fastest growing private software companies in the U.S. - Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.
We are seeking an experienced and technically proficient QA Manager to lead our quality assurance efforts for our enterprise SaaS application. This role requires a hands on leader who combines deep technical expertise in test automation with proven experience implementing AI-driven testing solutions. The ideal candidate will drive quality initiatives across the software development lifecycle while managing and mentoring a team of QA professionals.
What You Will do
Leadership & Strategy
- Lead and manage a team of QA engineers, providing guidance, mentorship, and performance management
- Develop and execute comprehensive QA strategies aligned with business objectives and product roadmaps
- Collaborate with cross-functional teams including Development, Product Management, and DevOps to ensure quality is embedded throughout the SDLC Drive continuous improvement initiatives and establish quality metrics and KPIs Participate in sprint planning, retrospectives, and release planning activities
Technical Execution
Design, develop, and maintain automated test frameworks using Selenium / C# orPlaywright / TypeScriptImplement and optimize CI / CD testing pipelines and integration strategies Conduct hands-on automation development and code reviews for complex testing scenariosEstablish testing standards, best practices, and coding guidelines for the QA team Oversee test environment management and test data strategiesAI Integration & Innovation
Lead the implementation and demonstration of AI-powered testing tools and methodologies within the SDLCEvaluate, pilot, and integrate AI / ML solutions for test case generation, intelligent test selection, and defect predictionDevelop strategies for leveraging AI in areas such as visual testing, API testing, and performance testingStay current with emerging AI testing technologies and drive their adoption within the organizationPresent AI testing outcomes and ROI to stakeholders and leadershipQuality Assurance
Oversee comprehensive testing of enterprise SaaS applications including functional, integration, performance, and security testingEnsure thorough testing coverage across multiple environments, browsers, and devicesDrive risk-based testing approaches and establish effective defect triage processes Collaborate with security teams to implement security testing practices Manage release readiness assessments and go / no-go decisionsWho You Are
Strong problem solver with excellent communication skillsEmpathetic and have a growth mindset with a desire to learn and embrace challengesInnovative and passionate about your workLeader and mentor with interest to help others on the teamWhat You Have
5+ years in QA (2+ in leadership), with experience managing and scaling teams in agile / scrum environmentsHands-on test automation expertise with Selenium / C# or Playwright / TypeScriptStrong programming skills in C# or TypeScript / JavaScriptExperience with AI / ML tools in testing, including intelligent test generation, self-healing tests, and predictive analyticsKnowledge of automation frameworks, design patterns, and best practicesProficiency with CI / CD tools (Jenkins, Azure DevOps, GitLab CI) and Git workflowsExperience with API testing (REST, GraphQL, Postman) and performance / security testingBackground in manual + automated testing for enterprise SaaS / multi-tenant architecturesPreferred QualificationsBachelor's in Computer Science, Engineering, or related field
Experience with cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and databases / SQLFamiliarity with monitoring / observability toolsPrevious experience in SaaS or enterprise software companiesWhat NEOGOV Offers
Competitive WagesFull Benefits package (medical, dental, vision, etc.) for full-time employeesGenerous PTO to support work-life balanceRRSP MatchingPaid Parental LeaveAutonomy to grow and find your career path with supportive leadershipRemote working opportunitiesInclusive and diverse work environmentNEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.
#LI_REMOTE
01
If you're in the US, will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?)
NoYesNot in the US02
If you're in Canada, are you legally able to work for any employer without limitations?
YesNo03
What tools have you used for Test automation?
04
Do you have experience with scripting or programming languages for automation tasks? If yes, please list them.
05
Do you have SaaS experience?
YesNo06
What has been the typical QA-to-Developer ratio on the teams you've managed?
07
How many years experience do you have as a QA Manager?
Required Question