Customer Support SpecialistHustle Notice Biz • Louisville, KY, United States
Customer Support Specialist
Hustle Notice Biz • Louisville, KY, United States
6 days ago
Job type
- Full-time
Job descriptionProven experience in a customer support role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-focused mindset. Ability to work independently and manage time effectively. Familiarity with customer service software and tools. Empathy and patience when dealing with customer issues. Competitive salary : $17.50 - $26.00 hourly (based on experience). Comprehensive health, dental, and vision insurance. Paid time off, including vacation, sick leave, and holidays. 401(k) retirement plan with company matching. Professional development and growth opportunities.
Customer Support Specialist
Department : Singnala
Employment Type : Full Time
Location : Louisville, KY
Compensation : $17.50 - $26.00 / hour
Description
Customer Support Specialist Job Description
Location : Louisville, KY
Overview :
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, ensuring they have a smooth and enjoyable experience with our products and services. Your primary responsibility will be to address customer inquiries, assist with problem-solving, and provide exceptional service that reflects our company's commitment to quality.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide information about products and services to customers.
- Assist customers with troubleshooting technical issues and provide solutions.
- Maintain accurate records of customer interactions and issues reported.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Collaborate with other departments to enhance customer experiences.
Skills, Knowledge and Expertise
Benefits
Benefits :
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Customer Support Specialist • Louisville, KY, United States
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