Talent.com
Customer Marketing Manager
Customer Marketing ManagerRentable • Provo, UT, US
Customer Marketing Manager

Customer Marketing Manager

Rentable • Provo, UT, US
23 days ago
Job type
  • Full-time
Job description

Customer Marketing Manager

We're Changing the Rentals Industry

We're a profitable, growth-stage company building industry-leading martech and data products for the rentals industry. While originally known for building and operating one of the U.S.'s largest rental marketplaces - Rentable, our focus has shifted to our category-leading AI and data SaaS products with triple-digit growth rates.

We're a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a

  • holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.

While we've raised $30MM+ to date from some of the world's best investors, we're profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.

The Role

As the Customer Marketing Manager, we are seeking someone to develop and execute marketing strategies that drive engagement, loyalty, retention, and advocacy among our existing customer base within our product suites. The ideal candidate will be passionate about understanding the customer journey and translating those insights into high-impact marketing programs that directly contribute to customer success and growth.

Responsibilities

  • Develop and optimize the customer journey : Create targeted programs and campaigns for every stage of the customer lifecycle, from onboarding to renewal and advocacy, ensuring a seamless and value-driven experience
  • Develop and implement strategic marketing programs to drive upsell and expansion, increase product awareness, growth, and engagement
  • Act as the "voice of the customer" and incorporate customer feedback and advocacy into marketing programs
  • Work collaboratively with Sales, CS, Product, and Marketing teams
  • Define metrics to track the effectiveness of lifecycle / customer marketing programs, and regularly report on insights and ROI to internal stakeholders
  • Analyze and compare campaigns to strategize on experiments to increase renewals, cross-sells, referrals, and expansion opportunities
  • Qualifications

  • Bachelor's degree in Marketing, Business, Communications, or a related field
  • Experience working with multiple SaaS products is required
  • Minimum of 6+ years of experience in marketing, with at least 2+ years in a customer-facing or customer marketing role (e.g., Customer Marketing, Demand Generation, or Product Marketing)
  • Proven track record in developing and executing successful marketing campaigns that drive measurable customer engagement, retention, and advocacy
  • Strong understanding of the customer lifecycle and customer journey mapping
  • Experience using marketing automation tools (HubSpot, Salesforce, Hockeystack, Appcues / Pendo)
  • Proficiency in data analysis and using metrics to optimize campaign performance
  • Bonus if you've worked in the multifamily industry
  • Why Rentable

  • 100% remote workplace
  • Competitive Compensation Package
  • Flexible Vacation Policy
  • Medical, Dental, and Vision Insurance
  • 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance Program
  • 401k Program
  • No A
  • hole policy
  • If you need assistance and / or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.

    Create a job alert for this search

    Customer Marketing Manager • Provo, UT, US

    Related jobs
    Card Platform Manager

    Card Platform Manager

    SoFi • Cottonwood Heights, Utah, USA
    Full-time
    We seek a talented Consumer Credit Card Operations Process Manager to join our SoFi Card Platform team.This individual will collaborate with business partners and team members to facilitate the dev...Show more
    Last updated: 13 days ago • Promoted
    Sales Account Manager

    Sales Account Manager

    gpac • Provo, UT, United States
    Full-time
    We are looking for an Account Manager to join our sales team.This role will consist of networking and selling to manufacturers and brand owners across North America, with a portfolio of innovative ...Show more
    Last updated: 8 days ago • Promoted
    Market Development Manager

    Market Development Manager

    Keller Executive Search • Provo, UT, US
    Full-time
    This is a position within Keller Executive Search and not with one of its clients.Ready to lead a team and drive revenue growth? Join Keller Executive Search as a Sales Manager and develop strategi...Show more
    Last updated: 20 days ago • Promoted
    Account Manager : B2B

    Account Manager : B2B

    Disruptive Advertising • Pleasant Grove, UT, United States
    Full-time
    Company located in Utah - Employees can work in the office or remotely in the US.This is a full-time opportunity, not a contract opportunity. Let's get right down to it - you're the right.Disruptive...Show more
    Last updated: 30+ days ago • Promoted
    Business Relationship Manager I Officer

    Business Relationship Manager I Officer

    JPMorganChase • Provo, Utah, USA
    Full-time
    If you are customer focused enjoy building relationships and providing financial advice to your clients a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BR...Show more
    Last updated: 14 days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • Payson, UT, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 23 days ago • Promoted
    Marketing Manager

    Marketing Manager

    Pipe17 • Provo, UT, US
    Temporary
    Our commitment to our team isn't just words on a wallthey're how we operate every day.We are a high-performance team built around ownership, integrity, and a strong bias for action.We believe in se...Show more
    Last updated: 22 days ago • Promoted
    Account Manager

    Account Manager

    ServiceChannel • Provo, UT, US
    Full-time
    The Account Manager will be responsible for driving revenue growth and customer satisfaction within an assigned region.This role will serve as a strategic partner, developing and executing account-...Show more
    Last updated: 23 days ago • Promoted
    CRM Supervisor

    CRM Supervisor

    Tci Biotech Usa • American Fork, Utah, USA
    Full-time
    At TCI Biotech we create innovative science-based health and beauty solutions that help our global partners bring their ideas to life. As a world-class ODM / OEM manufacturer specializing in nutraceut...Show more
    Last updated: 16 days ago • Promoted
    Director, Digital Marketing - American Fork, Utah

    Director, Digital Marketing - American Fork, Utah

    AutoWeb Inc • American Fork, UT, United States
    Full-time
    We are looking for a senior leader to build and lead our paid marketing and media operations, defining how AutoWeb executes demand marketing with precision, outcome based performance, and scalable ...Show more
    Last updated: 11 days ago • Promoted
    Customer Success Intern

    Customer Success Intern

    Ever.Ag • Provo, UT, US
    Full-time
    We are seeking a motivated and detail-oriented Customer Success Intern to join our team.This internship offers a hands-on opportunity to work closely with our Customer Success team to support clien...Show more
    Last updated: 23 days ago • Promoted
    Sales Development Representative

    Sales Development Representative

    1-800 WATER DAMAGE • Spanish Fork, UT, US
    Full-time
    Sales Development Representative.Are you an energetic person who will not take "No" for an answer? Do you command a room upon entry? When you talk, do people listen, really listen? Are you independ...Show more
    Last updated: 30+ days ago • Promoted
    Regional Marketing Specialist

    Regional Marketing Specialist

    Ascend Plastic Surgery Partners • Lindon, UT, United States
    Full-time
    Lindon, Utah & Las Cruces, New Mexico.The Regional Marketing Specialist plays a key role in supporting two high-performing plastic surgery and med-spa practices by coordinating daily marketing oper...Show more
    Last updated: 5 days ago • Promoted
    Client Relationship Manager- Salt Lake City, UT

    Client Relationship Manager- Salt Lake City, UT

    Charles Schwab • Holladay, UT, US
    Full-time
    Position Type : Regular Your opportunity At Schwab, you’re empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us “challenge the status quo” a...Show more
    Last updated: 23 hours ago • Promoted
    B2B SaaS Persona Marketing Manager (CX)

    B2B SaaS Persona Marketing Manager (CX)

    BrainStorm • American Fork, UT, US
    Full-time
    B2B SaaS Persona Marketing Manager (CX).BrainStorm is a B2B SaaS company that drives digital adoption and organizational change for outstanding companies around the world, including PepsiCo, Americ...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    Brevium • American Fork, UT, United States
    Full-time
    Bring lost patients back! Brevium is a tight knit, rapidly growing healthcare technology company helping physicians improve outcomes in the patient appointment lifecycle. We love the higher calling ...Show more
    Last updated: 11 days ago • Promoted
    Operations Manager

    Operations Manager

    At Home Group • Provo, Utah, USA
    Full-time
    Enable everyone to make their house a home.To become the first-choice destination for home and holiday décor.The Operations Manager (OM) position is accountable for all operational aspects of the b...Show more
    Last updated: 21 days ago • Promoted
    Marketing Specialist

    Marketing Specialist

    Coca Cola • Springville, UT, USA
    Full-time
    Join the Coca Cola team and be part of a world-renowned company committed to sustainability, diversity, and innovation.As a Marketing Specialist, you will work with a team to develop and execute ma...Show more
    Last updated: 23 days ago • Promoted