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Regional Human Resource Director

Regional Human Resource Director

ImageFIRST Healthcare Laundry SpecialistsPhoenix, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Imagefirst Hr Professional

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Responsibilities & Qualifications

Responsibilities :

We are seeking an HR Professional to support multiple locations around the country in its adherence to the Imagefirst Purpose, Values and Imagefirst Way

General HR Responsibilities :

  • Has field oversight for 4 plants, totaling approximately 500 associates across the country as a Human Resources Business Partner
  • Completes on-site location reports and provides feedback and advice to the upper management team regarding HR issues presented by employees and offers solutions
  • Reviews and assists managers with the content of quarterly performance evaluations
  • Serve as liaison between associates and location management. Addresses and resolves concerns in the company as they arise, while demonstrating a high level of visibility and accessibility in the plants, reinforcing the company's open-door policy
  • Work with managers and employees to resolve diverse employee relations issues such as harassment, discrimination, etc.
  • Supports organizational change by seeking and developing ways for the plants to be most effective
  • Monitors documents used to evaluate, correct and enhance job performance and other workplace behaviors (PIP's and Corrective Action Plans), assuring overall fairness and consistency, and meeting business requirements.
  • Provides coaching and consulting to managers in order to enhance their people and performance management skills

Benefits Responsibilities :

  • Benefit Management Administration
  • Enrolling newly eligible associates and assisting with the Annual Open Enrollment Process
  • Additional Responsibilities :

  • Processing location Unemployment Compensation paperwork
  • Manages the company Community Giving Program, ensuring that locations are completing quarterly volunteer events. Create and present quarterly meetings to keep the team updated on the progress of the program
  • Serve as a mentor to location HR Generalists (4), offer training and advice on HR related duties and compliance
  • Metrics reporting; Headcount, Turnover and other reports on an as needed basis
  • Must be willing and able to travel 25% of the time
  • Minimum Qualifications :

  • Minimum 10 years' HR Management experience
  • Bilingual Spanish preferred
  • Field HR Support experience required
  • ADP experience a plus
  • Willingness and ability to travel to national sites
  • Preferred Competencies :

  • Salesmanship Ability to identify needs and customer relationship for our products and services
  • Leadership The ability to lead and direct co-workers and associates to streamline production, improve productivity and increase profitability
  • Knowledge - Practical insight specific to the textile services industry and operations
  • Decision Making Identify problem / root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information
  • Company Values & Benefits

    Required Competencies :

  • Be Respectful : Value all we come in contact with
  • Be Remarkable : Create a positive moment with every interaction
  • Be Safe : Keep ourselves and those around us safe
  • Be Honest : Be guided by truthfulness in all we do
  • Benefits :

  • Competitive pay
  • Medical, Dental, Vision
  • Pet, Legal, and Hospital Indemnity Insurance
  • 401k (match)
  • Paid Time Off Package
  • Great company culture
  • Collaborative team environment
  • EOE / Drug-Free Workplace

    We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

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