E-Commerce Account Manager

This position is full-time and ON-SITE.

• The E-Commerce Account Manager will be responsible for driving the growth, optimization, and performance of Sunny Health & Fitness’s digital sales channels.

This includes managing product listings, promotions, performance metrics, and day-to-day operations across our Shopify DTC website and third-party e-commerce marketplaces such as Amazon and Walmart.com.

You will play a key role in improving conversion, profitability, and customer experience.

Key Responsibilities Channel Management Own the daily management and optimization of e-commerce platforms including Shopify, Amazon, Walmart.com, and other digital marketplaces.

Ensure accurate, compelling, and SEO-optimized product listings (titles, descriptions, images, A+ content, and more).

Manage product launches, pricing updates, and promotional calendars across platforms.

Sales & Performance Optimization Analyze and track key performance metrics (traffic, conversion rate, sales, margins, return rate, etc.) to identify growth opportunities.

Regularly audit site and marketplace listings for accuracy, visibility, and best practices.

Monitor and improve customer ratings, reviews, and overall experience.

Inventory & Fulfillment Coordination Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays.

Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking.

Promotions & Campaign Execution Collaborate with internal marketing and paid media teams to plan and execute promotions, ad campaigns, and email strategies aligned with channel goals.

Optimize product visibility through strategic use of platform tools (e.g., Amazon ads, Shopify apps, coupons, deals).

Marketplace Operations Maintain platform compliance and resolve any account health, policy, or listing issues proactively.

Stay current on platform updates, algorithm changes, and emerging tools or trends.

Cross-Functional Collaboration Work closely with creative, marketing, product, and customer service teams to align messaging, resolve issues, and improve the end-to-end digital shopping experience.

Qualifications Bachelor’s degree in Marketing, Business, E-Commerce, or related field 2–4 years of experience in e-commerce account management, digital merchandising, or online marketplace operations Hands-on experience with Shopify, Amazon Seller / Vendor Central, and other major e-commerce platforms Strong analytical skills and experience working with data platforms (Google Analytics, Excel, Looker, or similar) Knowledge of SEO best practices and digital conversion optimization Highly detail-oriented with a strong sense of ownership and urgency Experience in fitness, consumer goods, or DTC e-commerce a plus Benefits Medical, Dental, Vision Insurance :

• Company covers 80% for employees only.

Life Insurance :

• Fully covered by the company 401k Dollar for Dollar matching up to 3%, eligible to enroll after one full year with the company. 100% fully vested Sick Paid Leave 7 Paid Holidays (Eligible after probation period) Accrued Vacation Company provides discounts for fitness equipment for our employees Powered by JazzHR