Patient Account Representative (Greenville)

Job Title : Patient Account Representative

Location : Greenville, SC

Compensation : $16$18 / hour

Benefits : This position is eligible for medical, dental, vision, and 401(k) benefits while on contract.

About the Opportunity :

Addison Group is seeking Patient Account Representatives for a contract-to-hire opportunity with a growing healthcare organization. This role is ideal for individuals with strong customer service skills and a passion for helping patients navigate billing and insurance questions.

Key Responsibilities :

Handle inbound and outbound calls from patients across various specialties

Process payments and set up payment plans

Assist with return mail and provider inquiries

Set up text reminders and manage patient communications

Maintain professionalism and empathy while managing 2550 calls per day

Qualifications :

Experience in a call center or medical front desk setting

Familiarity with Explanation of Benefits (EOBs)

Experience taking payments and working with patients

Must have experience with ECW (eClinicalWorks)

Strong communication skills and adaptability

Growth mindset and willingness to learn

Perks :

Addison Group benefits while on contract

Family-oriented team culture

Supportive leadership and mission-driven environment

Opportunity to grow within a respected healthcare organization

Addison Group is an Equal Opportunity Employer.

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.