Talent.com
Davis Law Firm
Client Services RepresentativeDavis Law Firm • San Antonio, Texas, United States
Client Services Representative

Client Services Representative

Davis Law Firm • San Antonio, Texas, United States
30+ days ago
Salary
$16.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Job Description:Start your career with Davis Law Firm – Join the 4s Today!

We have immediate openings for a full-time CLIENT SERVICE REPRESENTATIVE to join our fast-paced, high-volume Call Center. This position plays a critical role in the firm’s success, and the right fit to join our team is an energetic, reliable team player with the ability to multitask with great attention to detail while maintaining a positive, fun attitude. We may just be looking for you!

Why join the DLF team? Davis Law Firm is an established and trusted source of legal counsel and advocacy throughout the South Texas communities and beyond. We are a highly skilled, compassionate, and accomplished team working together to offer our full and focused attention to our clients, working together in pursuit of their legal goals and objectives pertaining to personal injury claims.

About the Position:
  • High-volume inbound call center utilizing a soft-web-based phone system.
  • Receive all inbound calls to the firm and handle them accordingly (complete intakes for new potential clients or accurately transfer existing clients, vendors, and applicants).
  • Documenting all calls in the firm's case management software (FileVine Case Management system).
  • Manage and respond to online/live chat inquiries professionally.
  • Communicate professionally with clients, legal staff, medical providers, co-workers, etc.

Qualifications:
  • 1-2 years of prior call center experience.
  • Exceptional customer service skills.
  • Organization and time management skills.
  • Maintain the highest confidentiality standards for all client contact.
  • Accurate data entry in our FileVine Case Management system.
  • Basic PC and telephone skills.
  • Familiarity with Outlook email and Microsoft Word.
  • Able to work in an office/call center setting as the position is local to San Antonio (position is in-office/onsite).
  • Bilingual is a plus.
  • FileVine and Five9 experience is a plus.

We Offer:
  • A team of highly skilled and experienced professionals.
  • Monday-Friday work schedule.
  • A Competitive salary and benefit packages.
  • Advancement / Promotion opportunities.
  • Fun team-based events and activities.
  • Community volunteer/outreach opportunities.
  • A career transforming clients’ lives!

Davis Law Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:
  • 8-hour shift
  • Monday to Friday

Work Location: In person

    Create a job alert for this search

    Client Services Representative • San Antonio, Texas, United States

    Similar jobs

    Remote Client Services Consultant (Independent)

    Travel with LaniSan Antonio, TX, United States
    Remote
    Full-time

    Remote Client Services Consultant (Independent).We are bringing on Remote Client Services Consultant (Independent) to join our remote team.You will assist clients with planning, booking, and suppor... Show more

     • Promoted

    Financial Relationship Consultant

    Texas Capital BankSan Antonio, TX, United States
    Full-time

    Texas Capital is built to help businesses and their leaders.Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly expe... Show more

     • Promoted

    J.P. Morgan Wealth Management Private Client Advisor - San Antonio, TX

    ChaseSan Antonio, TX, United States
    Full-time

    Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitmen... Show more

     • Promoted

    Licensed Client Associate

    SWBCSan Antonio, TX, United States
    Full-time

    SWBC is seeking a talented individual who assists Financial Advisors and/or Consultants with servicing clients, enhancing production, and placing trades.You will have the opportunity to work with l... Show more

     • Promoted

    Remote Client Relations Coordinator

    Traveling with TashaSan Antonio, TX, United States
    Remote
    Full-time

    Remote Client Relations Coordinator.We are seeking a Remote Client Relations Coordinator in the San Antonio area to help clients plan and coordinate travel arrangements.This role includes supportin... Show more

     • Promoted

    PayPal Dispute Resolution Specialist

    TradeJobsWorkforce78295 San Antonio, TX, US
    Full-time

    Help us succeed as our next PayPal Dispute Resolution Specialist to perform responsibilities as a Dispute Resolution Specialist.Stay adaptable to changing priorities and business needs.Ensure compl... Show more

     • Promoted

    Senior Client Service Manager - Employee Benefits (HYBRID)

    Arthur J Gallagher & CoSan Antonio, TX, United States
    Full-time

    At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people feel supporte... Show more

     • Promoted

    Remote Client Relations Coordinator

    TradeJobsWorkforce78223 San Antonio, TX, US
    Remote
    Full-time

    As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, ... Show more

     • Promoted

    Entry-Level Financial Services Associate

    Talent BridgeSan Antonio, TX, United States
    Full-time

    Entry-Level Corporate Banking Opportunity.Looking to launch your career with a nationally recognized financial institution? This is an exciting entry-level corporate banking opportunity ideal for r... Show more

     • Promoted

    J.P. Morgan Wealth Management - Private Client Investment Associate - San Antonio, TX

    ChaseSan Antonio, TX, United States
    Full-time

    Private Client Investment Associate.Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service ... Show more

     • Promoted

    Client Service Representative (REMOTE)

    San Antonio StaffingSan Antonio, TX, United States
    Remote
    Full-time

    Client Service Representative (Remote)By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the u... Show more

     • Promoted

    Call Center Representative

    Conduent State & Local Solutions, IncSan Antonio, TX, United States
    Full-time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien... Show more

     • Promoted

    Financial Services Representative (Bilingual)

    World Acceptance CorporationSan Antonio, TX, United States
    Full-time +1

    Financial Services Representative.World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers... Show more

     • Promoted

    J.P. Morgan Wealth Management Private Client Advisor - San Antonio and Fredericksburg, TX and

    ChaseSan Antonio, TX, United States
    Full-time

    Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitmen... Show more

     • Promoted

    Analyst Financial Services 3

    ArtechSan Antonio, TX, United States
    Full-time

    Supports the stakeholder data analysis & reporting functions within the organization.Business activities will include all general responsibilities related to daily, weekly & month-end close process... Show more

     • Promoted

    Tax Senior Associate or Supervisor - Private Client Services

    WeaverSan Antonio, TX, United States
    Full-time

    Tax Senior Associate or Supervisor - Private Client Services.Weaver is a full-service national accounting, advisory, and consulting firm with opportunities for professionals in many different field... Show more