Customer Service Associate

A company is looking for a Customer Service Associate for their Customer Service Center.

Key Responsibilities

Respond to and resolve customer requests related to bank products and services

Contact potential customers and provide professional customer support

Collaborate with other departments to ensure satisfactory resolution of customer issues

Required Qualifications

High school diploma or GED required

Minimum of one year of customer service experience required; banking or financial institution experience preferred

Previous contact center experience preferred

Previous sales experience preferred

Able to work a flexible schedule, including some Federal Reserve holidays