Overview
Collections Specialist - Onsite Houston, Texas. Base pay range : $15.00 / hr - $16.00 / hr. Status : 1 week ago, be among the first 25 applicants. This is an onsite position in Houston, TX. Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm).
Work Location : This is an onsite position in Houston, TX. Compensation : $15-16 / hour. Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people for a rewarding career in the customer service arena.
Why should you consider TSI?
- Paid training
- Team-oriented work environment
- Growth opportunity
- Generous bonus opportunity
- Comprehensive benefits package available : including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays
Responsibilities and Qualifications are listed below.
Pay Range : USD $15.00 - USD $16.00 / Hr.
Responsibilities
This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.Accurately assess the consumer's financial condition by conducting thorough inquiries.Determine the reason for delinquency and find creative solutions to resolve the situation.Track and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitoring collection activities, and updating accounts in compliance with established corporate policies and procedures.Adhere to the State and Federal regulations pertaining to collection activities.Meet corporate standards for call quality assurance and structure.Qualifications
Outgoing, assertive, competitive, persuasiveEnjoys dealing with the publicPossesses or is capable of acquiring superb negotiation skillsDetail oriented and able to accurately document information in our computer system while communicating with the consumer on the telephoneAble to work a flexible schedule which may include weekendsMust have a high school diploma, some college preferredThis job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
There is no indication the role is closed in this description.
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