Accounts Receivable Specialist

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we've combined the medical expertise of the state's finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.

Why Join Us?

Interested in orthopaedics? See why it's worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we're looking for skilled and enthusiastic individuals to apply today.

Position Summary

The Accounts Receivable (A / R) Specialist will be responsible for managing the collections of outstanding patient and insurance balances, ensuring accurate and timely posting of payments, and maintaining up-to-date accounts receivable records. This role plays a critical part in supporting the financial health of the organization and delivering excellent service to our patients.

Duties and Responsibilities

• Monitor and manage accounts receivable activity for patient and insurance balances.
• Follow up on unpaid or denied claims via phone calls, payer portals, and written correspondence.
• Resolve billing issues and discrepancies in a timely and efficient manner.
• Submit appeals and corrected claims when necessary to ensure proper reimbursement.
• Accurately post payments, adjustments, and denials to patient accounts.
• Communicate with insurance companies, patients, and internal staff to resolve outstanding balances.
• Identify and escalate problem accounts or trends to leadership.
• Assist with patient billing inquiries and provide clear explanations regarding account balances.
• Maintain documentation of collection efforts and update patient accounts accordingly.
• Meet productivity and collection targets set by the Revenue Cycle Manager.
• Ensure compliance with HIPAA regulations and internal policies regarding patient information and billing practices.
• All other duties as directed by MOS Leadership.

Education, Experience, Licenses, and Certifications

Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.