Talent.com
Store Protection Specialist
Store Protection SpecialistRoss Stores • Madera, CA, US
Store Protection Specialist

Store Protection Specialist

Ross Stores • Madera, CA, US
30+ days ago
Job type
  • Full-time
Job description

Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating command presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions

  • Maintaining Safe & Secure Environment
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible command presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft; Fraud
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $17.00 - $17.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    Create a job alert for this search

    Store Store Specialist • Madera, CA, US

    Related jobs
    Senior Complex Case Manager - D-SNP (RN) (Temporary)

    Senior Complex Case Manager - D-SNP (RN) (Temporary)

    Central California Alliance for Health • Mariposa, CA, United States
    Full-time +2
    This is a temporary position and the length of assignment is estimated to go from December 2025 to July 2026.The length of the assignment is always dependent on business need and dates may change.W...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • Kerman, CA, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 21 days ago • Promoted
    ASST STORE MANAGER - DGPP in MADERA, CA S13620

    ASST STORE MANAGER - DGPP in MADERA, CA S13620

    Dollar General • Madera, CA, US
    Full-time
    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Sto...Show more
    Last updated: 30+ days ago • Promoted
    Site Supervisor (Salaried)

    Site Supervisor (Salaried)

    Fortrex • Fresno, California, United States, 93706
    Full-time
    Para ver la descripción de trabajo en español, por favor desplácese hacia abajo hasta el final de la página.We are seeking a dedicated and experienced Site Supervisor to manage and improve our sani...Show more
    Last updated: 30+ days ago
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Kerman, California, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Mariposa, California, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 30+ days ago • Promoted
    Jobs Near You $11 - $27 / HR

    Jobs Near You $11 - $27 / HR

    JobsNearMe • Raymond, CA
    Full-time +1
    Looking for work close to home? Discover hundreds of job openings near you — from part-time to full-time positions across multiple industries. Apply today and start your next job fast!.Show more
    Last updated: 23 days ago • Promoted
    Aldi Store Associate

    Aldi Store Associate

    TradeJobsWorkforce • 93706 Fresno, CA, US
    Full-time
    Join our growing team as a Aldi Store Associate to perform responsibilities as a Store Associate.Deliver outstanding service to customers and colleagues. Ensure compliance with safety and company po...Show more
    Last updated: 30+ days ago • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    US Customs and Border Protection • Mariposa, CA, United States
    Full-time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show more
    Last updated: 30+ days ago • Promoted
    Premium Eyewear Assessment Rep

    Premium Eyewear Assessment Rep

    ThirdChannel • Madera, CA, US
    Full-time
    Brand Representative Premium Optical.Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives.Prada and Luxottica are two of the most recognized names in global luxury.Togethe...Show more
    Last updated: 13 days ago • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail) • Madera, CA, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show more
    Last updated: 30+ days ago • Promoted
    Senior Security Architect

    Senior Security Architect

    TradeJobsWorkForce • 93723 Fresno, CA, US
    Full-time
    Senior Security Architect Job Duties : Enhances security team accomplishments and competence by planning deliver...Show more
    Last updated: 30+ days ago • Promoted
    Inventory Control Associate (Seasonal)

    Inventory Control Associate (Seasonal)

    Boot Barn • Madera, CA, US
    Full-time
    Seasonal Inventory Control Associate.Boot Barn is where community comes first.We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-t...Show more
    Last updated: 30+ days ago • Promoted
    Insurance Loss Control Surveyor

    Insurance Loss Control Surveyor

    Davies Risk Services • Mariposa, CA, US
    Full-time
    Quick Apply
    Davies Risk Services is looking for independent contractors to perform insurance property inspections.This is a great opportunity for supplemental income or more. You determine your hours and volume...Show more
    Last updated: 30+ days ago