Accounts Receivable Clerk

Accounts Receivable Clerk

We are looking for a detail-oriented Accounts Receivable Clerk to join our client in Benicia, California. This contract to permanent position involves managing various aspects of client accounts, including collections, dispute resolution, and account reconciliation. The ideal candidate will bring strong organizational skills and a proactive approach to maintaining accurate financial records and fostering positive customer relationships.

Responsibilities :

Contact clients in a courteous and attentive manner to collect overdue balances and ensure accounts remain within established credit limits.

Address customer concerns and complaints promptly, offering clear solutions and maintaining a positive rapport.

Investigate account discrepancies by reviewing relevant documents and collaborating with customers to resolve disputes.

Initiate follow-up calls and correspondence regarding returned checks, ensuring timely communication within 24 hours of charge-back.

Send final demand and attorney letters for accounts over 90 days past due and transfer unresolved accounts to a collection agency as necessary.

Assist in posting cash applications accurately and efficiently to maintain up-to-date account records.

Maintain punctuality for work-related functions, including meetings and customer appointments.

Meet established goals and deadlines effectively, demonstrating strong time management skills.

Requirements :

Minimum of 1-2 years of experience in collections, with a basic understanding of accounting terminology.

Proficiency in Microsoft Excel is required.

Strong mathematical skills and exceptional interpersonal and communication abilities.