Account Receivable Coordinator

Work Location : In-Office – 3037 Independence Drive, Suite A, Livermore, CA 94551

Summary

Are you passionate about medical and healthcare billing and want to be part of making a difference in people’s lives? Join our Revenue Cycle Management Team as an Accounts Receivable Coordinator. We are looking for a dedicated and thorough individual who can support our Revenue Cycle Management team with all aspects of the revenue cycle management process. This role requires a professional attitude and strong organization and communication skills.

Responsibilities :

• Reviews and monitors accounts receivable daily including follow-up calls and online claim status
• Process payments and refunds as needed
• Processes rejected / denied claims and files appeals or reconsiderations as required
• Identifies payer trends and effectively communicates to management
• Makes outbound collection calls in a professional manner
• Assists in developing insurance company-specific billing protocols
• Recommends new approaches, policies, and procedures to influence continuous improvements
• Reviews accounts for bad debt adjustment
• Organizes and prioritizes daily work to ensure all responsibilities are kept current
• Trains staff as needed or requested
• Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to customer service standards
• Maintains strict adherence to company policies and confidentiality agreements
• Maintains courteous and effective interactions with colleagues and management
• Utilizes billing software and other applications to retrieve billing-related documents
• Processes & submits electronic claims and reviews portal for rejections to be corrected
• Generates CMS-1500 claims for manual submissions
• Prints supporting documentation for claims processing
• Prints, correlates, and mails manual claims with supporting documentation
• Monthly patient statement processing and mailing
• Paper claim appeals and rebill processing and mailing
• Financial assistance plan processing and tracking for new applications and renewals
• Accesses insurance payer portals for EOBs and electronically storing
• Verifies and assists with insurance eligibility verification as necessary
• Prints, scans, and / or copies documents as needed
• Assists with data entry as necessary
• Other assignments as directed by manager

Experience :

Medical billing AR experience (professional and / or DME preferred)

Comprehensive knowledge of all aspects of the revenue cycle

Understands and follows HIPAA guidelines to ensure patient privacy

Ability to communicate with clinical and non-clinical personnel

Extremely strong computer skills and ability to adapt quickly to new applications

Ability to follow documented instructions

Good organizational skills and the ability to multitask

Strong problem-solving abilities and analytical skills

Accurate typing skills with a minimum of 45 WPM

Proficient with a 10-digit keypad

Educational Requirements :

High school diploma or GED

Post-high school work related to the medical field preferred

1 year of medical billing and collections experience preferred

Relevant healthcare industry experience (medical records, registration, physician office, home health care, etc.) preferred

Physical Requirements :

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift 15 pounds at times

Must be able to access and navigate each department at the organization’s facilities

Benefits :

401(k)

Health insurance

Paid time off

Vision insurance

To Apply : Submit your resume and a cover letter to hr@acticarehealth.com , including the job title of the position in your application.

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