Accounts Receivable Specialist - Pleasanton, CA

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.

Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.

Summary

We are seeking a detail-oriented and results-driven Accounts Receivable Specialist with a strong background in customer collections to join our finance team in the medical device industry. This role is critical to maintaining healthy cash flow and minimizing delinquent accounts. The successful candidate will have 5–6 years of AR experience, especially with strong expertise in customer collections and a firm grasp of collections best practices, and the professionalism to interact directly with healthcare providers, purchasing teams, and internal stakeholders. This position reports directly to the Senior Accounting Manager.

In This Role, You Will :

Accounts Receivable and Collections

• Help manage end-to-end collections activities, with a focus on reducing aging receivables and improving Days Sales Outstanding (DSO).
• Help manage the automated dunning letter processes to improve communication and accelerate collections.
• Proactively contact customers via phone, email, and portals to follow up on outstanding invoices and resolve payment issues.
• Review and analyze aging reports daily; identify collection priorities and escalate high-risk accounts.
• Research and resolve billing discrepancies, short payments, and customer claims in collaboration with the sales and Customer Service teams.
• Maintain accurate, detailed records of collection efforts and customer interactions in NetSuite ERP system.
• Prepare and present weekly and monthly collections reports to the Senior Accounting Manager, including risk assessments and recommended actions.
• Monitor and support credit holds and release processes based on customer payment performance.
• Assist in monthly AR close processes, including reconciliations and journal entries related to collections and bad debt reserves.
• Contribute to continuous improvement initiatives and recommend process enhancements for collections efficiency.

General Ledger support

Month-End Close

Financial Audit Support & Compliance

Who You Will Report To :

Requirements :

What We Offer :

At Calyxo, you will be part of a knowledgeable, high-achieving, experienced and fun team.  You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture.  You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself.

We also offer a compensation plan as follows :

Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only  valued but also  prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth.

Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Disclaimer :

At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following :

We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.