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Field Operation Support Admin

Field Operation Support Admin

Pacer GroupNorth Miami Beach, FL, United States
9 days ago
Job type
  • Full-time
Job description

Position Overview

  • We are seeking a detail-oriented and highly organized Field Operations Administrative Assistant to support our day-to-day office functions within the funeral and cemetery services industry. The ideal candidate will be adaptable, collaborative, and comfortable working in a dynamic environment where priorities can shift daily.
  • This role plays a key part in ordering memorial items such as headstones, managing records, processing payments, and providing excellent service to both clients and team members.

Key Responsibilities

  • Provide administrative support to ensure smooth daily operations
  • Answer and direct phone calls and emails professionally
  • Greet and guide clients with compassion and empathy
  • Perform accurate data entry and maintain up-to-date records
  • Process and manage payments and cash transactions
  • Assist with scheduling, calendar management, and meeting coordination
  • Help prepare documents, reports, and presentations
  • Monitor and replenish office inventory and supplies
  • Coordinate maintenance of office equipment
  • Conduct account research to ensure burial readiness
  • Collaborate with team members and support multiple departments as needed
  • Adapt to new tasks and responsibilities as they arise
  • Work Schedule

  • Monday-Friday : 8 : 30 AM - 5 : 00 PM (30-minute lunch)
  • Saturday : 8 : 00 AM - 4 : 00 PM (no lunch)
  • Sunday : 10 : 00 AM - 3 : 00 PM (no lunch)
  • Rotating weekends required
  • Open on most holidays; closed only on Thanksgiving Day, Christmas Day, and New Year's Day
  • All employees are required to work on Mother's Day
  • Note : Dress code applies-no sandals allowed on-site.
  • Qualifications

  • High school diploma or equivalent; additional administrative training is a plus
  • Previous experience in an administrative or clerical role
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication abilities
  • Customer service mindset with a respectful and professional demeanor
  • Ability to handle confidential and sensitive information appropriately
  • Willingness to learn and assist across multiple departments
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    Admin Support • North Miami Beach, FL, United States

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