Senior Manager Service Logistics and Operations

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. Youll also have access to :

Career development with an international company where you can grow the career you dream of.

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

An excellent retirement savings plan with a high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.

A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Senior Manager Service Logistics and Operations is an experienced business leader responsible for defining the strategy for Workplace Services networks and executing against this strategy with specific projects, initiatives and operational processes. This role is a leader of people with both strategic and operational responsibilities in a vital area of the business.

What Youll Do

Define the business strategy for Workplace Services clinic, freight, lab and medical review networks to support fulfillment of transactions across the United States.

Drive optimization and coverage within each network type to both maximize service fulfillment and efficiency.

Work collaboratively with the Workplace Commercial and Client Success teams to identify client network needs and coordinate fulfillment.

Work collaboratively with Operations & Service teams to action on under-performing network participants and provide alternate coverage for clients.

Lead a team of operational and analytical employees to execute against strategic initiatives and run the business responsibilities across all network types.

Utilize analytics, predictive models and other business intelligence tools to drive focus and decision making.

Build and grow a pipeline of new network providers and coordinate service contracts and rate schedules, including negotiation of services and rates.

Deliver on cost-out savings targets through strategic initiatives and negotiation of rate schedules in partnership with procurement.

Develop and grow a team of direct reports across operational and analytical disciplines.

Build and provide reports and status updates for internal stakeholders and executives to articulate updates within the service networks.

Define the business strategy for Workplace Services clinic, freight, lab and medical review networks to support fulfillment of transactions across the United States.

Drive optimization and coverage within each network type to both maximize service fulfillment and efficiency.

Work collaboratively with the Workplace Commercial and Client Success teams to identify client network needs and coordinate fulfillment.

Work collaboratively with Operations & Service teams to action on under-performing network participants and provide alternate coverage for clients.

Lead a team of operational and analytical employees to execute against strategic initiatives and run the business responsibilities across all network types.

Utilize analytics, predictive models and other business intelligence tools to drive focus and decision making.

Build and grow a pipeline of new network providers and coordinate service contracts and rate schedules, including negotiation of services and rates.

Deliver on cost-out savings targets through strategic initiatives and negotiation of rate schedules in partnership with procurement.

Develop and grow a team of direct reports across operational and analytical disciplines.

Build and provide reports and status updates for internal stakeholders and executives to articulate updates within the service networks.

Required Qualifications

Bachelors degree in Business, Operations, Logistics or relevant field

7 -10 years of operational or logistics experience, preferably in managing and optimizing large service networks. Negotiations and contracting experience preferred.

3-5 years of strategic planning experience, with a focus on multi-year planning and service / cost optimization.

3-5 years of people leadership experience.

KNOWLEDGE & SKILLS :

High level of critical thinking and problem-solving ability

Demonstrated resourcefulness, initiative and results-oriented capabilities

Ability to work independently and with minimal supervision

Ability to work in a fast-paced environment with high complexity

Ability to build relationships with internal stakeholders and collaborate on shared outcomes

High analytical abilities and proficiency in leveraging predictive models for decision making

Proficiency in Microsoft PowerPoint, Excel and Power BI

Excellent written and verbal communications skills and ability to translate complex information to insights and actions for executive stakeholders

Demonstrates innate leadership with the energy to inspire, the edge to challenge the status quo, and the execution mindset to deliver results

Sets a compelling vision and drives high-performance outcomes through clarity, decisiveness, and strategic foresight

High level of business and financial acumen

Ability to define strategy and multi-year roadmap, with clear milestones and action steps to operationalize the plan

Additional Requirements

Ability to lead a team of 8-10 reports in an office-based environment

Ability to influence and collaborate with cross-functional stakeholders in a high matrix environment

Instills a culture of ownership, accountability, empowering direct reports and cross-functional teams to take responsibility for outcomes and continuously improve

Leader in the Workplace Services Senior Leadership Team with functional responsibilities to shape the mid and long-term strategy of the business

PHYSICAL REQUIREMENTS

Ability to travel up to 25%

The base pay for this position is $127,300.00 $254,700.00. In specific locations, the pay range may vary from the range posted.