Job Description
Job Description
Description :
Department : Admin / HR - Onsite
Reports To : Administrative Manager
Hours Per Week : 40 / 8 am - 5 pm
Starting Salary : $17.50 p / h - $19.50 p / h
Greetings!
- StepUP IT Services, LLC, is a Managed Service Provider (MSP) based in Eugene, OR that is committed to excellence in service that supports the success of our clients, and in return the success of StepUP IT and its employees. We do this by hiring those who share our core values and exercise Integrity, Teamwork, Dedication, Innovation and Fun.
Summary
As a full-time on-site Administrative and Operations Assistant, you will work closely with the Office Manager and the Assistant Operations Manager. You will apply your tech-savvy skills using multiple platforms to perform monthly software subscription audits and updates, shipping and receiving serialized hardware and software, staging materials and updating projects and tickets, as well as data entry for accounts receivable and accounts payable and other billing functions and front office support fielding the occasional incoming phone call, keeping the office tidy and supplies well stocked. This entry to mid-level role will fit well with someone who enjoys being responsible for a variety of tasks in a supportive role that offers an opportunity to grow in administrative tasks and back up support to the Support Coordinator with fielding and assigning incoming tickets as knowledge increases.
In this role you will proactively :
Distribute incoming mailTrack, document and enter incoming payments in QuickBooks Online (QBO) and collect on past due invoicesClear incoming Billing email box : Verify subscription expiration dates, enter vendor invoices to QBO, assist clients with billing questionsHandle shipping and receiving of equipment including staging for client deliveryUpdate entries and notes in project and ticketsAudit and update data in various systems for accuracyField incoming phone callsRun errands as needed for shipping and suppliesTrack and maintain office suppliesCoordinate facility needs with vendorsMaintain the office and communal areasStock snacks and office supplies, general office upkeepAssist with planning and preparation for employee engagement eventsUpdate monthly calendarOther administrative and operations projects and duties as assigned.Requirements :
To thrive in this role you must have :
A minimum of one year of experience (preferably two) with Microsoft office, including Outlook, Excel and Word.A minimum of one year experience (preferably two) of data entry and the ability to work in multiple software platforms interchangeably throughout the dayStrong organizational skills with exceptional attention to detail and accuracy, and the ability to create orderly tracking systemsBasic math skills with a general understanding of the basic principles in accounts receivable, accounts payable and collectionsA team player mindset and ability to switch gears as neededIntegrity, positive outlook and dedication to dependabilityBackground with software subscriptions (365, Azure, Sophos) a plusStepUP IT offers a robust compensation and benefits package that includes :
401 (K) retirement plan with up to a 4% employer match.Medical, dental and vision insurance packages with shared premium costs the first day of the month following 30 days of employment.Generous Paid Time Off accrual (PTO) with scaling rate starting at 0.042 per hour worked with a max of 88, plus an additional 6 paid holidays a year.Tuition coverage for eligible education and training.Cell phone reimbursement up to $50.00 per month.Employee engagement opportunities.StepUP IT is an equal opportunity employer.