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Product Manager Order Management
Product Manager Order ManagementTech-Nique Partners • New York, NY, US
Product Manager Order Management

Product Manager Order Management

Tech-Nique Partners • New York, NY, US
4 days ago
Job type
  • Full-time
Job description

OVERVIEW :

The Product Manager Order Management will contribute to executing digital strategy across various backend systems including order management system (OMS), warehouse management system (WMS), payment systems and interfaces to ERP. This role will support the successful rollout of features that enhance the customer experience and optimize order processing.

RESPONSIBILITIES :

  • Support the rollout of enhancements and new features across the order management systems from initial scoping to end-to-end testing including documentation
  • Collaborate with stakeholders and communicate with internal and external teams to track project status
  • Active trouble shooting of platform issues to maintain order flow across systems
  • Support cross-functional teams (e.g. front-end experience team) in rigorously testing changes to ensure reliable order management flow
  • System maintenance such as certificate management, API and system updates
  • Supporting the backend team in developing and maintaining the product roadmap aligned with business goals

POSITION REQUIREMENTS / QUALIFICATIONS :

  • Bachelor's degree in computer science, Engineering, Information Systems, or a related field
  • Demonstrated 3+ years in ecommerce product / order management role performing relevant product management job functions specifically working with OMS, WMS, payment systems, and eCommerce platforms (IBM Sterling knowledge is a plus)
  • Strong background in backend systems, integrations, and troubleshooting
  • Robust experience with end-to-end testing, including developing test plans, executing tests, and validating results across multiple systems
  • Familiarity with payment processing systems (e.g. Adyen, PayPal)
  • Experience in gathering and writing requirements for system changes and enhancements
  • Familiarity with APIs, data flows, and system integration concepts
  • Strong MS office Excel skills and proficiency in other MS office applications
  • Project management skills and proficient in project management tools (e.g., Jira, Confluence)
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    Manager Product Management • New York, NY, US

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