Medical Assistant III

Medical Assistant III

Welcome to The Population Health Center. We are home to two clinics : the Intensive Outpatient Clinic, a family practice clinic that specializes in helping those with behavioral and social determinant needs, and the Rose Park Primary Care Clinic, a family practice clinic run by the University of Utah School of Medicine faculty and students. We are hiring a Medical Assistant committed to providing exceptional care for others. This position is unique in its scope as it will support the whole center and not just one individual clinic. It will also include clinical and administrative responsibilities.

Job duties will include providing clinical support to each clinic as needed (i.e. floating between both clinics as an MA) as well as providing administrative support. Administrative support will include but is not limited to front desk duties (answering phones, checking in patients, answering patient questions, and filling food pantry orders) as well as supporting the clinics with their recruitment and referrals, scheduling, and managing billing logs.

Responsibilities

Essential Functions :

• Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions.
• Reports all observed patient concerns and changes in condition to a licensed staff member.
• Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests as identified by the department and reports results to the appropriate personnel. May perform patient phlebotomies in accordance with clinic procedures and physician orders after specialized training.
• Performs additional skills such as suture removal, straight catheterization and injections (IM, Subq and intra-dermal).
• Acts as a chaperone for health care providers during patient examination as requested and assists with procedures.
• Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
• Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests.
• Assists in routine clerical functions such as filing of medical information in patients records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes.
• Attends and completes mandatory education including infection prevention and control, safety, CPR, equipment usage and procedures according to hospital and department policies.
• May apply leads and monitors for diagnostic procedures such as EKG and ultrasound scan under the direct supervision of licensed personnel.
• May assist inpatient and family education by providing educational material and general health information to patients and family members.
• May assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff.
• May instruct in Basic Life Support (BLS) requirements.
• May perform IV access.
• May perform other duties based on department assigned.

Knowledge / Skills / Abilities

Ability to perform the essential functions of the job as outlined above. Demonstrated phlebotomy skills. Demonstrated human relation and effective communication skills. Demonstrated proficiency in the specific clinics specialty skills within six weeks of hire. Specialty skills may not be performed until after the new hire completed basic competency testing. Incumbents face exposure to potentially dangerous contaminated bodily fluids, blood, used needles and other contaminants as part of the daily hazards of the job. Ability to withstand the physical demand of being on your feet for long periods of time, of moving and lifting patients and of reaching for and handling equipment.

Minimum Qualifications

Required :

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action / Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.