Program Manager, Allyship

Position Title : Program Manager

Department : Strategic Impact

Reports to : AVP, Community Engagement

Location : Hybrid-Flex

Schedule : Monday - Friday, Saturdays as needed

Salary : $73,000 - $92,400

Travel : Field work required in all NYC boroughs

Effective : September 2025

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview :

Vibrant is seeking a Program Manager to oversee the Queens Affirming Youth and Family Alliance and Community Engagement efforts for Community Programs. This person will be a strong relationship manager with both the funder SAMHSA, community leaders, program participants, and external partners. The Program Manager will have excellent administrative skills to coordinate and lead all program activity, serve as a SME on LGBTQI+ youth and family mental health, and drive a communal support model for LGBTQI+ youth and their caregivers that reduces crises and enhances relationships.

Duties / Responsibilities :

Lead activities, coordination, moderation, and implementation of the Queens Affirming Youth and Family Alliance family / caregiver support groups and youth peer support groups

Manage program budgets, reporting, and compliance, maintaining accurate records and submitting timely documentation to funders and internal leadership.

Support Strategic Impact leadership in all aspects of pursuit and development of new community-based partnerships and alliances

Support AVP of Community Engagement in due diligence activities and engagement with potential impact partners and consumers

Manage Family Advocate and Youth Peer Advocate

Build and maintain resource database

Research, identify, and pursue new partnership opportunities

Collaborate with all Vibrant Community Program leads to drive inter-departmental referral networks

Oversee case management and care coordination for LGBTQI+ young people and their caregivers

Lead design of coordination, moderation, recruitment for the QAYFA advisory committee

Lead and drive participant recruitment for support groups

Coordinate with all Vibrant Community Programs to ensure service availability and delivery to all applicable participants

Conduct policy research and track national trends

Build strong relationships with community partners

Serve as SME for LGBTQI+ family and youth mental health internally and externally

Provide trends analysis and strategic advisory on a regular and annual basis for Programs Leadership

Lead and coordinate with internal staff to implement regular trainings that meet the needs of community members and participants that inform support of LGBTQI+ youth mental health and family / caregiver support

Collaborate with Vibrant staff and Community Engagement leadership to design and support new and ongoing partnership strategies

Support contract oversight and drive all administrative tracking, reimbursement, and distribution of materials, for deliverables

Build a strong relationship with the funding partners to ensure grant deliverables are met, communication is strong, and all administrative needs are met

Track and report status of partnerships within Community Engagement department

Represent Vibrant in external meetings

Other tasks as deemed appropriate for the role

Required Skills / Abilities :

• Excellent interpersonal and collaboration skills
• Excellent oral and written communication skills
• Excellent organizational, planning and prioritization skills
• Strong negotiation skills
• Strong analytical, risk management and creative problem-solving skills
• Strong presentation skills
• RFP, proposal and grant writing experience
• Experience with budgeting processes
• Experience supervision and leading teams
• Familiarity with social services, behavioral health and health care landscape
• Entrepreneur mindset
• Personal alignment with Vibrant's Vision, Mission, and Core Values

Required Qualifications :

Physical and Sensory Requirements :

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit / parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and / or hiring managers will be from an @vibrant.org email address.