Traveling Business Office Manager

Position Overview :

Responsible for independent oversight of business office functions and day-to-day accounting functions when acting as interim BOM.

Must adhere to all company policies, government regulations and cost reimbursement principles. This position also assists with special projects, health plan payer resolutions, training, analysis, and audits. Essential Functions :

• Assist in the implementation of day-to-day facility accounting and administrative functions.
• Work in business office of assigned facilities in the event of, but not limited to, the following situations : business office personnel leave of absence, business office position vacancy, special projects, training business office personnel, etc.
• Responsible for completing month end close process, checklist and reports when acting as interim BOM.
• Communicate with monthly vendors on census and billing updates to ensure invoices are produced timely and accurately.
• Work with Corporate AR Team on company-wide and / or facility-specific projects. Examples of projects including auditing, billing, collections, follow up, working with health plans, etc.
• Implement written policies and procedures that govern the accounting functions of the facilities.
• Assist with creation and implementation of standardized best practice procedures within the business office.
• Assist with training standardized procedures for new and / or existing business office staff.
• Balance daily census to Nurses’ census.
• Assist in the completion of initial and re-authorization Treatment Authorization Requests and Managed Care Medi-Cal authorizations as needed, including all pertinent documentation necessary for approval.
• Assist in the completion of documentation for Medi-Cal application / benefits for beneficiaries, as necessary.
• Enter and maintain resident and account information in electronic healthcare system.
• Research and perform collection activity on accounts, ., claims submission, follow-up, appeals and correspondence in assigned facilities as needed.

Accountable to the Accounts Receivable Consultant and the facility Administrator with regards to oral and written reports of action

• Perform monthly reconciliation, manage resident balances, and maintain records of resident trust account.
• Post cash and charges to resident accounts. Audit accounts and make adjustments, as necessary. Ensure that daily rates are correct according to existing contracts.
• Perform Business Office administrative functions ., letters, phone calls, photocopying, scanning, faxing, filing, etc.
• Manage other office personnel assigned to you in a professional manner.
• Be able to read, interpret, and use electronic healthcare system reports to perform your duties.
• Perform month end closing functions and claims submission as necessary or directed.
• Maintain the facilities’ accounts receivable aging reports, complete an AR Review, and take action on any accounts that have not been paid.
• Attend and participate in facility Department Head meetings and functions as directed by the facility Administrator when acting as interim BOM.
• Maintain all resident financial records in an orderly fashion.
• Report to the Corporate AR Team any audit findings that require their attention.

Qualification and Education Requirements :

• Decentralized business office experience in a skilled nursing facility.
• 3+ years of Business Office Manager experience in Skilled Nursing / Post-Acute setting with decentralized billing experience.
• Experience with billing Medicare, Medi-Cal / Medicaid, Managed Care & Coinsurance and knowledge of skilled nursing and long-term care billing and collection practices and techniques.
• Ability to communicate effectively with residents and their family members, and at all levels of the organization.
• Ability to organize and prioritize to meet deadlines.
• Skilled in the use of computers and the Microsoft Office suite of applications.
• Ability to have flexible work hours.
• Ability to travel, including overnight travel.
• Ability to be accurate, concise and detail oriented.
• Skilled in directing and motivating business office personnel.
• High School diploma or equivalent; BA degree is preferred.

Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship.

It is our mission to have this belief reflected in everything we do : in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families.

It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.

For more detailed information, including our Mission Statement and virtual 360 tours of our facilities, please visit .