Front Desk Staff - Part-Time

Job Description

Job Description

Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY is looking for Front Desk Staff for one of our mental health residential programs located in Jamaica (Queens), NY.

Annual Salary : $20.50, Part-Time, 12AM to 8AM Shift.

Valid NYS Driver's License is required.

Position Summary

Assure the safety of residents by monitoring them entering and leaving the building. Provide ongoing support to residents by documenting medications, medical referral information, appointments, any other pertinent information and behaviors. Perform various weekly and monthly charting and reports as necessary to maintain the daily functioning of the program. Work in conjunction with case management staff to assure residents’ services and treatment goals are met.

Essential Functions

• Distribute resident mail.
• Sign guests in and out.
• Monitor safety of the building.
• Be responsible for general administrative duties, including answering phones, filing and assisting program staff in day-to-day activities.
• Type correspondence as requested.
• Assist clients in developing skills, direction and motivation.
• Assist residents to develop life skills in the direction of maximum autonomy.
• Provide crisis management when required.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Valid NYS Driver's License is required.
• Perform other related duties as required.

Experience / Education / Skills / Abilities

High School diploma

The ideal candidate will :

TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.