Job Description
Job Description
FLSA STATUS : Non-Exempt
REPORTS TO : Branch Director
LOCATION : 6629 W. Clarendon Ave., Phoenix, AZ 85033
JOB SUMMARY
The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative duties for the branch. Responsibilities include : greeting members and visitors, compiling and tracking information for reports, entering data into club database system and supporting the Food program.
JOB RESPONSIBILITIES
- Receives and processes membership applications and session enrollments
- Supports the administration of the Food program
- Manages member attendance records
- Manages front desk reception area
- Manages receipt of all membership payments
EDUCATION and / or EXPERIENCE, LICENSURE and CERTIFICATION
Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service experienceMust obtain / maintain a current CPR, First Aid, and Food Handler’s Certification (within first 90 days of employment)Must have and maintain a valid Arizona driver’s licenseKNOWLEDGE, ABILITY and SKILLS
Working knowledge of federal and state laws and company policies and proceduresAbility to participates in investigationsAbility to support the physical property and assets of the ClubAbility to maintain and cultivate excellent member / family and community relationships and possess excellent customer service skillsAbility to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers, families, and community members.Proficient skills in the use of Microsoft Office software, including Outlook, Word, and ExcelAbility to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropyAbility to support the efficiency of Volunteers and future workforce needs to support volunteer program operationWORKING CONDITIONS and DRIVING
Travel between Boys & Girls Club of the Valley sites and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Club of the ValleyWork is primarily performed in the Club and local communityHours are based on school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are requiredEXPECTATION of EXCELLENCE
Boys & Girls Club of the Valley supports a culture of excellence in all we do and all employees are expected to reflect these values in their daily responsibilities. To be sure we meet our obligations for high performance in all areas, we organize our goals and efforts under these five Organizational Values :
SERVICE
Every decision and action is driven to serve our youth and teens
TEAMWORK
We achieve greatness together through collaboration
ACCOUNTABILITY
We lead with integrity and own our actions, decisions and commitments
INNOVATION
We are creative problem solvers always looking to learn and improve
HEALTHY LIFESTYLE
We model physical, mental and emotional well-being