Talent.com
Inside Sales Team Lead – Lemon Law (Remote, U.S.)

Inside Sales Team Lead – Lemon Law (Remote, U.S.)

Robison Lemon LawPhiladelphia, PA, US
5 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Inside Sales Team Lead – Lemon Law (Remote, U.S.) Salary :

  • $52,000 base + performance bonuses   Benefits :  Health, dental, vision, PTO, paid holidays   Location :  Remote (U.S.-based) About Us Robison Lemon Law Group helps consumers resolve Lemon Law and breach-of-warranty cases across multiple states.
  • We run a high-velocity inbound sales operation fueled by phone calls, webform submissions, and live chats— no cold calling .

Our goal is simple :

  • turn qualified interest into signed Retainer Agreements (RAs) while delivering an empathetic, transparent experience for every client.

    • The Role As an  Inside Sales Team Lead , you’re a  player-coach :

  • balancing personal production with team leadership.
  • You’ll manage a small pod of inside sales reps—driving accountability, improving objection handling, and increasing conversion rates.
  • You’ll also partner closely with leadership to identify trends, test new messaging, and continually raise the bar.

    • What You’ll Do :

  • Produce :  Work your own inbound queue (calls, chats, webforms); run discovery, handle objections, and close RAs.

    • Coach :

  • Lead daily huddles and weekly 1 : 1s; shadow live calls / chats; deliver concise, actionable feedback.

    • Own the Metrics :

  • Drive Speed-to-Lead, Contact Rate, Show Rate, Close %, and Talk Time; publish daily scorecards.

    • Refine Process :

  • Test openers, value props, and closes; reinforce script adherence; improve follow-up cadences.

    • Maintain CRM Discipline :

  • Keep notes, next steps, and dispositions current; ensure pipeline cleanliness.

    • Protect Quality & CX :

  • Ensure compliant, empathetic conversations with clear next steps.

    • Collaborate with Leadership :

  • Share insights, flag patterns, and recommend experiments to boost team results.

    • What You Bring 2+ years in inside sales or sales leadership (legal / services background, a plus) Proven record of exceeding quotas and driving team improvement Strong phone presence and objection-handling skills Data-driven mindset; proficient in dashboards / CRMs (Salesforce or Litify experience a plus) Clear, confident communicator and coach who thrives on accountability How You’ll Be Measured Personal :

  • RAs signed, Close %, Talk Time, Follow-up SLA adherence Team :  Conversion %, Speed-to-Lead, QA / Script adherence, total signed RAs Reporting :  Daily scoreboards + weekly insights and recommendations Powered by JazzHR
    • Create a job alert for this search

    Inside Sales Lead • Philadelphia, PA, US