Universal Banker

Job Type

Full-time

Description

The Universal Banker plays a key role in delivering a seamless and exceptional customer experience by performing both teller and personal banker duties. This position is responsible for building relationships with customers, addressing financial needs, and promoting bank products and services. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to handle various banking transactions effectively.

Essential Job Functions :

Customer Service and Relationship Building

• Serve as the first point of contact for customers, providing friendly, professional, and personalized service.
• Identify customer needs and recommend appropriate banking products, services, and solutions.
• Develop and maintain strong relationships with customers to enhance loyalty and satisfaction.

Banking Transactions

Sales and Product Promotion

Compliance and Risk Management

Performs other related duties as assigned.

Requirements

Knowledge, Skills, and Abilities :

Preferred Qualifications :

Physical Requirements :