Front Office Lead - La Mirada

Front Office Lead

Join Our Team at Children's Happy Teeth and Happy Braces!

Are you a customer service-driven professional looking for an opportunity to make a meaningful difference in a supportive and professional environment? At Children's Happy Teeth and Happy Braces, we are committed to enhancing the health of the youngest members of our community through compassion and exceptional dental care. We're looking for a dedicated Front Office Lead who shares our passion for providing high-quality service and creating positive experiences for patients and their families.

Why Join Us?

Since 2013, our practice has been a trusted name in pediatric dental care, delivering outstanding service to children and their families. Our success is built on our dedicated team, and we're excited to welcome a Front Office Lead who can help us continue to grow and serve our community. Here's why you'll love working with us :

Competitive Compensation : We offer a salary that reflects your skills and experience, along with performance-based bonuses. Supportive Team Environment : Be part of a team that values collaboration and support. We work together to provide the best care for our patients. Growth Opportunities : We believe in the professional development of our staff and offer opportunities for training and advancement. Comprehensive Benefits Package : Our employees enjoy full medical, dental, and vision insurance, and paid vacation. Impactful Work : You will play a key role in ensuring that children receive the care they need by delivering exceptional customer service and bringing smiles to people's faces.

About the Role

As a Front Office Lead, you will play a key role in shaping the patient's experience from the moment they walk through the door. As the first point of contact for our patients, your friendly attitude and professionalism will be essential in creating positive experience for children and their families. The Front Office Lead is an expert in administrative support and understands management of multiple doctors' schedules.

Responsibilities

• Maintain a well-organized and up-to-date appointment calendar, ensuring that all doctor schedules are booked accurately and completely.
• Welcoming patients and assisting with check-in, creating a positive first impression.
• Efficiently answer incoming calls on multiple phone lines, ensuring that each patient receives prompt and courteous service.
• Accurate patient data entry, ensuring that all patient data is entered in compliance with privacy laws (HIPAA) and maintains the highest level of confidentiality.

What We're Looking For

Qualifications :

Skills :

Ready to Make a Difference?

If you're ready to join a caring, professional team and contribute to healthier, happier smiles, APPLY NOW! We can't wait to welcome you to our team at Children's Happy Teeth and Happy Braces.