Cafe Manager

JOB SUMMARY

The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S / he must work fast with a sense of urgency, while being friendly to guests and supportive of the Team.

RESPONSIBILITIES

• Support the proper execution of all processes, systems, and standards
• Ensure all deliveries are received correctly and logged
• Maintain effective inventory control, storage, and rotation to minimize wastage
• Manage the Urban Café Team, ensuring they always work to the expected standards
• Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
• Train the Urban Café Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
• Establish & maintain a high standard for the Urban Café Team regarding punctuality, attendance, and attitude and ensure these standards are always maintained
• Establish & maintain a high standard and good example for the Urban Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
• Maintain a clear, well-organized, and easy-to-access Urban Café
• Handle guest concerns pertaining to the Urban Café
• Participate in regular staff meetings and training as and when required
• Other duties as tasked by General Manager

QUALIFICATIONS

ADDITIONAL REQUIREMENTS

PHYSICAL REQUIREMENTS

If this is you, apply now!

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

J-18808-Ljbffr