Compliance Analyst

NOTE :

• Must be a US Citizen to be considered for this position Overview We are seeking a Compliance Analyst for a pivotal role within a Federal agency's IT modernization initiative, aimed at transforming IT Service Management (ITSM) through the adoption of ServiceNow’s Enterprise Service Management (ESM) platform.
• This role is instrumental in ensuring that the modernization efforts adhere to all relevant laws, regulations, and internal policies, with a particular focus on compliance within the ServiceNow environment.
• As the agency moves forward with its DevSecOps methodology, integrating various ServiceNow modules such as ITSM, SPM, ITOM, Customer Service Management, and more, the Compliance Analyst will assess, monitor, and guide the project to maintain high standards of compliance.
• Through the development and implementation of robust compliance policies and procedures, the Compliance Analyst will safeguard the project against regulatory risks, ensuring that the modernization journey not only transforms IT Service Management but also aligns with best practices and legal requirements.
• Key Responsibilities Conduct thorough assessments of the IT modernization project, focusing on compliance with federal laws, regulations, and internal policies, especially those related to the ServiceNow platform.
• Assist in the development, implementation, and enforcement of compliance policies and procedures within the ServiceNow environment, ensuring adherence to regulatory and organizational standards.
• Prepare detailed compliance reports, articulating findings, risks, and recommendations to project stakeholders, and work collaboratively to address and resolve identified compliance issues or gaps.
• Engage in continuous monitoring and auditing of the ServiceNow implementation and usage to ensure ongoing compliance with all relevant standards, including Section 508 of the Americans with Disabilities Act.
• Provide expert advice and guidance on compliance matters to project teams, helping to navigate complex regulatory landscapes and integrate compliance considerations into project planning and execution.
• Collaborate with IT, legal, and business teams to ensure a comprehensive approach to compliance, addressing both technical and operational aspects.
• Stay abreast of changes in laws and regulations that may impact the project, and proactively adjust compliance strategies and policies accordingly..

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