Family Support Team Lead

VirtualVocations
Salt Lake City, Utah, United States
Full-time
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A company is looking for a Family Support Team Lead.Key Responsibilities : Training and onboarding new support team membersDeveloping comprehensive training and procedures for consistency and securityMonitoring team performance, customer satisfaction, and support objectivesRequired Qualifications : Experience in customer facing roles / on customer facing teamsPrior call center management experienceAbility to inspire, motivate, and guide a team towards operational goalsComfortable with technology and quick to learn new systemsCommitted to upholding data security standards

23 days ago
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