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Escrow Support Processor
Escrow Support ProcessorNPAworldwide • Irvine, CA, United States
Escrow Support Processor

Escrow Support Processor

NPAworldwide • Irvine, CA, United States
5 days ago
Job type
  • Full-time
Job description

Job description :

  • Provide centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes.
  • Communicate information and instructions to escrow branches and occasionally customers.
  • Scan / image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
  • Receipt in Lender / Buyer funds and work closely with Escrow to provide in-office support.
  • Fulfill prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level.
  • Work in a high volume, production role consisting of 6.5 hours of daily processing.
  • Perform repetitive tasks that are not customer-facing.
  • Meet with manager on a monthly basis to review production numbers and train on new tasks.
  • Start with 2 assigned processes / tasks, eventually building up to 17 processes once previous tasks have been mastered.

Qualifications :

  • Self-starter and problem solver.
  • Team-oriented and able to handle pressure and change.
  • Strong customer service skills.
  • Competent with Microsoft Office.
  • Experience in time management and leadership skills.
  • Ability to work Pacific hours from 6 : 00 am to 5 : 30 pm PST.
  • Overtime may be required depending on business need and / or risk.
  • Entry-level position; Escrow / industry experience is nice to have.
  • High School diploma or equivalent is required.
  • Why is This a Great Opportunity :

  • Provide centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes.
  • Communicate information and instructions to escrow branches and occasionally customers.
  • Scan / image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
  • Receipt in Lender / Buyer funds and work closely with Escrow to provide in-office support.
  • Fulfill prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level.
  • Work in a high volume, production role consisting of 6.5 hours of daily processing.
  • Perform repetitive tasks that are not customer-facing.
  • Meet with manager on a monthly basis to review production numbers and train on new tasks.
  • Start with 2 assigned processes / tasks, eventually building up to 17 processes once previous tasks have been mastered.
  • Salary Type : Hourly

    Salary Min : $ 20

    Salary Max : $ 20

    Currency Type : USD

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