Provide centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes.
Communicate information and instructions to escrow branches and occasionally customers.
Scan / image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
Receipt in Lender / Buyer funds and work closely with Escrow to provide in-office support.
Fulfill prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level.
Work in a high volume, production role consisting of 6.5 hours of daily processing.
Perform repetitive tasks that are not customer-facing.
Meet with manager on a monthly basis to review production numbers and train on new tasks.
Start with 2 assigned processes / tasks, eventually building up to 17 processes once previous tasks have been mastered.
Qualifications :
Self-starter and problem solver.
Team-oriented and able to handle pressure and change.
Strong customer service skills.
Competent with Microsoft Office.
Experience in time management and leadership skills.
Ability to work Pacific hours from 6 : 00 am to 5 : 30 pm PST.
Overtime may be required depending on business need and / or risk.
Entry-level position; Escrow / industry experience is nice to have.
High School diploma or equivalent is required.
Why is This a Great Opportunity :
Provide centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes.
Communicate information and instructions to escrow branches and occasionally customers.
Scan / image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
Receipt in Lender / Buyer funds and work closely with Escrow to provide in-office support.
Fulfill prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level.
Work in a high volume, production role consisting of 6.5 hours of daily processing.
Perform repetitive tasks that are not customer-facing.
Meet with manager on a monthly basis to review production numbers and train on new tasks.
Start with 2 assigned processes / tasks, eventually building up to 17 processes once previous tasks have been mastered.
Salary Type : Hourly
Salary Min : $ 20
Salary Max : $ 20
Currency Type : USD
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Escrow Support Processor • Irvine, CA, United States
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