Dutch Speaking Customer Service for Real Estate industry

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in connecting talented individuals with opportunities across various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Currently, we are seeking a Dutch Speaking Customer Service Representative for the Real Estate industry. This role is ideal for individuals who are passionate about providing exceptional customer support while utilizing their language skills. As a vital member of the customer service team, you will assist clients in navigating the real estate process, responding to inquiries, and ensuring a seamless communication experience. Our recruitment approach guarantees that we pair the best candidates with employers who value their skills and expertise, making this a perfect opportunity for someone looking to develop their career in an international environment. Join us and discover how we can help you find your dream job abroad, while contributing to a dynamic sector that shapes people's living experiences.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients in the real estate sector.
• Handle incoming inquiries via phone, email, and chat professionally and efficiently.
• Assist clients in understanding real estate processes and respond to their questions accurately.
• Maintain accurate records of customer interactions and transactions in the database.
• Collaborate with the sales team to ensure client needs are met and follow up on leads.
• Identify opportunities for upselling and cross-selling real estate services to clients.
• Resolve customer complaints and issues promptly, escalating where necessary for a swift resolution.