Guest Service Agent

This position is responsible for processing check-ins / outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Employee Benefits :

• Medical, Dental, and Vision Insurance
• 401k + Employer match
• Employee Assistance Program
• Hotel discounts
• Rapid Pay
• Holiday Pay
• Vacation Reimbursement Plan

Qualifications Behaviors

Preferred

Works well as a member of a group

Shows intense and eager enjoyment and interest

Capable of carrying out a given task with all details necessary to get the task done well

Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Inspired to perform without outside help

Inspired to perform well by the ability to contribute to the success of a project or the organization

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