The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 01705 Indianapolis IN
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers.We manufacture a...Show more
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community.For more than 35 years, we've been committed to making dreams come true for independent car de...Show more
The Order Entry Coordinator - Equipment is responsible for the administrative support of spare parts and dimer order entry and serves as both a resource and back-up to equipment customer service.Re...Show more
Army National Guard Soldiers use all kinds of devices to test and measure the accuracy of equipment and weapon system components to help diagnose problems.These devices need to be maintained in ord...Show more
Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community?.We are honored to be a Best Place to Work in Indiana for ove...Show more
Come grow with us by joining our team as a Parts Sales Coordinator! As a Parts Sales Coordinator, you'll play a crucial role in delivering exceptional customer service while ensuring the smooth pro...Show more
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in o...Show more
CALL TO SPEAK WITH A SEATING SPECIALIST TODAY! .Come experience the many reasons why Western Express is the best place to live those dreams! This.Western Express is now offering a wide variety of n...Show more
Let's talk about the team and you.In this role, you will be responsible for ensuring the commissioning, validation, reliability, performance, and continuous improvement of conveyor and warehouse au...Show more
Position at General Parts Group.Unlock Your Potential as a Service Support Specialist!.Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbon...Show more
This position requires an entrepreneurial approach to supporting MacAllister Machinery's efforts to buy and sell used parts.A key function of this position will be to play a key role in supporting ...Show more
The Parts Sales Representative - Front Counter sells commercial vehicle and equipment parts to external customers via the counter or over the phone.Rush Truck Centers opens the door to the world of...Show more
Intake process- scanning all titles into title vault.Verify and validate titles for title negotiability.Ship all sold vehicle titles via FedEx or USPS to client.Responsible for generating and fulfi...Show more
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?.At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, ...Show more
Product Specialist - Mechanical Solutions & Services (MSS).Kirby Risk Electrical Supply Indianapolis, IN.Do you enjoy digging into the details to ensure customers receive exactly what they need? Ar...Show more
Retail Automotive Parts Specialist.Are you a passionate, skilled, and dedicated individual who is excited by the opportunity to work at our store? Are you highly self-motivated and detail-oriented ...Show more
Work Location: This role is onsite only and will be performed at the Akumin Indy Warehouse located at: 703 N Graham Rd Greenwood, IN 46143 The Asset Management Specialist supports the Mobile organi...Show more
Work one weekend a month, two weeks a year over the summer in the Army Reserves.The 417th Quartermaster Company in Franklin, Indiana has multiple vacancies for an entry level Petroleum Supply Speci...Show more
