Technician, Desktop Support SE (226 Days)

Watson Candidate Assistant is here to answer questions about working at Dallas ISD.

• Accredited High School Diploma or equivalent (U.S.A. Equivalency) and one-year experience in Information Technology support services.
• A Certification preferred.
• Knowledge of Microsoft Operating Systems Microsoft Office Suite and Office 365.
• Knowledge of Mac OS IOS Chrome OS Google Applications for Education.
• Knowledge in troubleshooting and resolving operating system and software issues.
• Knowledge in troubleshooting and resolving technology hardware failures.
• Strong verbal and written communication skills.
• Knowledge of audio visual devices preferred.
• Knowledge of TCP / IP and basic networking protocols.
• ITIL V3 Certification preferred.
• Excellent customer service skills.

Ensure the smooth operation of technology for schools and / or administration offices. Troubleshoot diagnose and repair a variety of hardware and software products in support of customer needs.

Required Experience :

IC

Key Skills

Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1