Customer Service Representative

Job Opportunity : Customer Service Representative

Location : Greenfield, WI (100% on-site)

Answer incoming calls and provide professional, empathetic customer support. Process and follow up on customer orders with accuracy and efficiency. Maintain up-to-date and detailed records in internal systems. Communicate with patients, clients, and internal teams to resolve inquiries. Collaboration among other team members on the customer service floor. Dispensing orders billed to insurance for medical equipment and soft goods such as walkers, bath safety, mobility aids, and orthopedic supports. Enter in patient information. Unpacking shipments.

Additional Skills & Qualifications

• Proven experience in a customer service or administrative support role
• Strong interpersonal and communication skills (both verbal and written)
• Highly dependable with excellent organizational abilities
• Ability to multitask, prioritize responsibilities, and work independently
• Proficiency in Microsoft Office Suite and general computer literacy
• Healthcare background is a nice to have, not a must

Pay and Benefits

The pay range for this position is $18.00 - $19.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Greenfield, WI.

Application Deadline

This position is anticipated to close on Oct 31, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.