Job Description
Job Description
Benefits :
- Competitive salary
- Health insurance
- Opportunity for advancement
- Training & development
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SERVPRO DENVER SE, is an industry leading water, mold, and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes.
WHY SERVPRO?
Growth : SERVPRO Denver SE is aggressively growing and expanding creating upward mobility / new career opportunities. We believe in promoting from within supporting the growth and success of our team members.
We are now hiring for an Administrative Assistant for our Denver SE location.
COMPENSATION : $25-27 an hour, DOE
PERKS :
Weekly Pay SchedulePTO, Sick Pay, Paid HolidaysMedical, Vison, Dental, Life InsuranceOffice Coffee, Tea, & SnacksJoin one of the largest and best SERVPRO Franchises!Summary :
The Administrative Assistant plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, leadership team, and team members. This position involves diverse responsibilities, ranging from scheduling and customer service to financial administration, compliance documentation, and HR support.
Primary Duties :
Answer phones, provide exceptional customer service, and maintain a detailed call logCoordinate schedules to optimize work efficiency and balanced job schedulingManage the Work-in-Progress (WIP) Board to keep staff updated on daily schedules and job statusesComplete First Notice of Loss (FNOL) documentation accuratelyPrepare job paperwork for Crew / Estimators and ensure timely conversion of estimatesOversee job file documentation, communications, and subcontractor activitiesMaintain compliance with National Accounts Program Agreement (NAPA) and Third-Party ProgramsManage franchise-specific compliance documentation and track fixed assetsBill customers for services, process payments, and manage accounts receivableHandle daily bookkeeping, prepare financial reports, and manage petty cashAdminister payroll and ensure timely submission of Royalty ReportsMaintain an organized file system and company calendar / scheduleManage outgoing / incoming mail, email, and faxes, as well as review and route BulletinsMaintain employee documentation, including HR and payroll documentsCoordinate computer and software upgrades / installationsPerform regular computer backups and tests for data recoveryCoordinate Franchise website maintenance and perform public relations activitiesOrganize and send marketing mailings on a regular basisConduct 6-month recalls to enhance customer relationships, and seek additional sales opportunitiesQUALIFICATIONS :
3-5 years of complete Administrative Assistant duties and responsibilitiesHigh school diploma, degreed or equivalent work experience requiredProven experience in administrative roles, preferably in a fast-paced office environmentFamiliarity with basic accounting principles, bookkeeping, and financial reporting.Prior experience within the construction, restoration and or Insurance industry desiredProficiency in computer applications and ability to adapt to new software applicationsExcellent communication, organizational, and multitasking skillsAttention to detail and problem-solving skillsAbility to be polite, confident, and provide excellent customer serviceHELPFUL TO HAVE :
Auditing, Estimating, or Accounting experience is helpful but not requiredExperience with Xactimate is a plusSERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.