Intake Coordinator

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The position is responsible for coordinating and implementing intake services for persons seeking shelter and housing services; and ensure data compliance for all relevant information management systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the triage and assessment of all persons seeking shelter and housing services
• Coordinate participant intakes with program managers and specialists
• Maintain, coordinate and track waitlist of potential participants for homeless / housing services
• Facilitate intake procedures and conduct inquiry interviews
• Establish and maintain collaborative relationships with community agencies, government agencies and professionals for service coordination
• Coordinate internal and external program referrals
• Coordinate medical referrals in coordination with contracted managed care plans
• Participate in weekly case conference meetings
• Participate in program and agency trainings as assigned
• Maintain accurate participant records in various information management systems; and generate reports as requested
• Maintain and execute confidential information according to HIPPA standards
• Maintain a highly detailed and organized filling system
• Ensure intake procedures utilize harm reduction and housing first principles
• Check and respond to emails and voicemails on a regular basis
• Adhere to confidentiality standards
• Other duties as assigned

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL REQUIREMENTS :

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Qualifications

Skills

Behaviors

Motivations

Education

Required

High School or Equivalent or better.

Experience

Required

2 years : 2 years :

2 years :

office management

Preferred

medical billing

1 year : 1 year :

homeless services

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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