Front Desk Administrator

A client of Insight Global is seeking a Front Desk Administrator to join their team onsite at one of their Philadelphia-area offices.

Key Responsibilities

• Patient Interaction

Warmly greet patients upon arrival and ensure a courteous farewell at departure.

Remain approachable and available to assist patients with questions and form completion.

Accurately enter patient data into the EMR system, verify insurance eligibility, and scan all documentation into patient charts.

Confirm documentation for returning patients, including completion of the Yearly Update Form.

Collect copays, outstanding balances, and product fees; obtain necessary signatures and schedule follow-up appointments.

Call patients to confirm appointments, verify physician and timing details, and reschedule as needed.

Answer and direct phone calls with professionalism and compassion; respond to emails and voicemails promptly.

Scan and process additional paperwork into the EMR as needed.

Adhere strictly to OSHA safety standards and HIPAA regulations to ensure patient safety and data security.

Run Daily Close reports to ensure all transactions are accurately recorded and balanced in the EMR.

Required Skills & Experience

Compensation

$19–$23 / hr