SNAP Payment Accuracy Specialist

SNAP Payment Accuracy Specialist

Salary : $58,872.00 - $76,536.00 Annually

Location : Denver, CO

Job Type : Full Time

Job Number : IHA 07392

Opening Date : 10 / 20 / 2025

Closing Date : 11 / 3 / 2025 11 : 59 PM Mountain

FLSA Status : Exempt; position is not eligible for overtime compensation.

This position is open only to Colorado state residents.

Primary Physical Work Address : 1575 Sherman St, Denver, CO 80203, USA

Department Contact Information : victoria.crocket@state.co.us

Salary Note : Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply : Please submit an online application for this position at https : / / www.governmentjobs.com / careers / colorado . Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

About this Unit : The Food and Energy Assistance Division is responsible for the administration of several major federal programs such as the Supplemental Nutrition Assistance Program (SNAP), Electronic Benefit Transfer (EBT) program, Food Distribution Programs (FDP), the Summer Electronic Benefit Transfer (S-EBT) program and the Low Income Energy Assistance Program (LEAP) and associated support systems and subprograms that address food and energy needs for Coloradans. In a state-run, county-administered system, this unit is responsible for the oversight of county operations. Specifically, the Performance Team unit creates, implements, and monitors the application of policy, procedures, and rules for SNAP. The unit is also responsible for performing comprehensive management evaluations of local operations, SNAP issuance accountability and monitoring, performance evaluation through data analysis, and monitoring participation, performance improvement planning and implementation.

Description of Job

Please note : This is a hybrid position with a minimum of 2 required in-office days @ 1575 Sherman St. These requirements are subject to change.

This position is responsible for the completion of regular quality reviews of county SNAP eligibility determinations, monitoring quality, accuracy, and compliance through the reviews. Through SNAP case reviews, this position assists with the identification of common trends, strengths, and weaknesses of accuracy and timeliness of county SNAP eligibility determinations to help inform state and county-level corrective action. The position coordinates internally with other SNAP Team members and with County staff to devise strategies for improving SNAP quality, accuracy, and compliance. The 6 State Of Colorado Position Description 07 / 2025 position provides mentoring and support to the Counties to educate and assist with improving SNAP quality, accuracy, and compliance.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note : Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40 / hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. . Volunteer work or a related type of experience may be used to meet the qualifications, but it must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. Your application must clearly document this experience, and the supplemental questions must be answered. Answers such as "N / A," "In Cover Letter," or "See Resume" will not be accepted.

Experience Only : Six (6) years of relevant experience in SNAP eligibility determination in Colorado (including, in that experience, at least one (1) year of experience navigating the Colorado Benefits Management System [CBMS]) OR Education and Experience : A combination of related education with at least two (2) years of experience in SNAP eligibility determination in Colorado (including at least one (1) year of experience navigating CBMS) equal to six (6) years.

Preferred Qualifications

Strong attention to detail

Strong organizational skills

Familiarity with the general domain of policy and regulatory documents; experience using state and federal regulations and statutes

Strong reading comprehension (ability to consistently search for, and identify, relevant guidance in policies and regulatory documents)

Demonstrated ability to carefully compare written instructions (e.g. regulatory documents) with outputs (e.g. case outcomes) to determine whether outcomes comply with requirements

Strong written communication skills (sensitively and correctly transmitting details about identified errors to a variety of audiences who will have varying degrees of familiarity with the subject area)

Technical proficiency adequate to independently undertake day-to-day operational tasks (e.g. independently take steps to connect to Internet, launch software, participate in virtual meetings, organize digital files, complete standard business tasks in Microsoft Office products, complete standard business tasks in Google Workspace)

Relevant years of state service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)

Conditions of Employment

Must pass a Name Check Only Background

Motor Vehicle Record Check : This position will drive a state-owned vehicle, either in an ongoing capacity while performing their normal day-to-day job duties, OR on occasion for trainings / meetings / client visits / etc.

This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

Former State employees who were disciplinarily terminated or resigned in lieu of termination must :

Disclose that information on the application.

Explain why the prior termination or resignation should not disqualify you from the current position.

Provide your employee number from your prior State employment.

Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated.

You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board (https : / / spb.colorado.gov / ) website.

You or your representative must sign and submit the official appeal form for review.

You can find the official appeal form here (https : / / spb.colorado.gov / sites / spb / files / documents / Consolidated%20Appeal%20-%20Form%20-%202025.pdf).

You must be deliver the official appeal form to the State Personnel Board :

By email (dpa_state.personnelboard@state.co.us), or

Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

Contact the State Personnel Board for assistance :

At (303) 866-3300, or

Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules (https : / / spb.colorado.gov / board-rules) webpage.

Supplemental Information

How to Apply (https : / / cdhs.colorado.gov / information-for-job-applicants#how-to-apply)