Benefits & Leaves Manager

Benefits & Leaves Manager

Prosper is seeking a dynamic and experienced Benefits & Leaves Manager to join our People and Places team. In this role, you will manage and enhance Prosper's comprehensive health & wellness programs, including our leave of absence program. We're looking for someone who is curious, driven to understand and streamline current processes, committed to simplifying the employee experience and has the ability to build and maintain strong partnerships. The ideal candidate excels at collaboration, has a strong foundation in benefits administration, communicates complex concepts clearly, and recognizes the profound impact benefits have on employees' lives. This is a hybrid role based at either our San Francisco or Phoenix office.

How you'll make an impact :

• Strategic Benefits Design : Manage the strategic design, implementation, and administration of Prosper's benefits offerings, including medical, dental, vision, life insurance, and disability plans.
• Open Enrollment Management : Lead the annual open enrollment process, ensuring smooth execution and effective communication to employees. Manage ADP benefits setup and ensure accurate data entry and system configuration.
• Leave of Absence Program Management : Develop, refine, and manage Prosper's leave of absence program, policies, and processes. Manage the relationship with our outsourced leaves administrator, ensuring SOPs are created and SLAs are met. Develop manager and employee leave toolkits to educate on leave policies and processes, increasing awareness and compliance.
• Leave Support : Communicate with employees regarding their leave needs, ensuring they are aware of their responsibilities and the steps required to qualify for leave, providing a seamless and supportive experience.
• Customer Service : Provide exceptional customer service to internal and external stakeholders as the primary point of contact for plan vendors, third-party consultants, and employees.
• Employee Communication and Training : Manage internal communications, develop and deliver training programs for leaders and employees to improve understanding of benefits offerings.
• Operational Efficiency : Identify and implement opportunities to improve operational efficiency within benefits and leave administration, including streamlining processes within ADP and other HR systems, enhancing the overall employee experience.
• Vendor and Partnership Management : Partner with Finance, Legal, and People Teams to manage vendor contracts and implement new programs.
• Wellness Initiatives : Develop and execute comprehensive wellness initiatives, including workshops, challenges, and partnerships, to promote employee wellbeing across all dimensions.
• Regulatory Compliance : Maintain current knowledge of all applicable leave and accommodation laws (e.g., ERISA, HIPAA, FMLA, ACA, COBRA) and ensure plan compliance with regulatory filings, updates, notices, audits, and non-discrimination testing.

Skills that will help you thrive :

What We Offer :

$125,000 - $160,000 a year

The salary range is $125,000 - $160,000 annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.