Clinical Training Lead

Description

Clinical Training Lead

Department : Administration

Reports To : Practice Optimization Manager

FLSA Classification : Non-exempt

About Primary Health Solutions

Our Mission

We meet people where they are and partner with them on their journey towards wellness.

Our Vision

The destination for servant leaders to provide comprehensive and exceptional care.

Our Values

R – Respect

I – Innovation

S – Stewardship

E – Excellence

SUMMARY :

The Clinical Training Lead (CTL) provides clinical training and development of clinical support staff with a focus on new clinical support staff – working alongside in the clinic to ensure new clinical support staff become competent and proficient in the PHS Way with the electronic health record, clinical workflows and clinical skills. The CTL acts as a bridge between new clinical support staff and the broader clinical training program, helping new staff adapt to the demands of delivering high-quality care across all medical specialties – providing real-time feedback, reinforcing best practices, escalating advanced training needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

This job description reflects management's assignment of essential functions. Management may assign or reassign duties at any time.

• Act as the primary mentor for newly hired clinical support staff.
• Work directly with clinical support staff on the clinic floor, providing daily guidance, demonstrations, and training to multiple specialties and workflows
• Ensure clinical support staff are trained in accordance with PHS standards for patient care, triage, documentation, and clinical procedures.
• Ensure clinical support staff become proficient in the Electronic Health Record (EHR) and proper use of clinical tools.
• Identify gaps in knowledge or performance early and provide immediate support and escalate to the Clinical Trainer Coordinator as necessary.
• Works collaboratively with Clinical Training Coordinators and leadership to ensure alignment with training curriculum and workflow expectations.
• Works collaboratively with Human Resources, Clinic Operations and other PHS departments to ensure alignment in organizational goals.
• Assists with ad hoc or on-going clinical staff competency evaluations.
• Promote adherence to safety protocols, infection control, compliance and ethical standards
• Demonstrate PHS values and high professionalism.

Requirements

QUALIFICATIONS :

Education and Experience :

Skills :

Computer Skills :

Language Skills :

PHYSICAL DEMANDS

Must be able to stand or walk for long periods and perform hands-on patient care activities. Must be able to lift up to 25 pounds. Frequent use of hands, arms, and visual acuity required.

WORK ENVIRONMENT :

Work is performed primarily in a clinical setting with exposure to bodily fluids, infectious agents, and medical equipment. Noise level is typically moderate

Affirmative Action / EEO Statement

It is the policy of Primary Health Solutions to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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