Process Improvement Specialist

Day to Day

• Independently scopes and leads tactical process improvement initiatives.
• Applies principles of continuous process improvement and total quality management.
• Manages multiple projects, deadlines, and customer relationships simultaneously.
• Collaborates effectively with stakeholders across all organizational levels, including senior executives and physicians.
• Translates client concerns into actionable solutions using diplomacy and adaptability.
• Maintains oversight of cost, schedule, and quality to meet critical milestones.
• Delivers outstanding customer service and fosters respectful professional relationships.